Health Informatics & Metrics Project Coordinator

Sea Mar Community Health Centers•Seattle, WA

42d

About The Position

The Health Informatics and Metrics Project Coordinator works under the direction of the Quality Improvement Medical Director or designee to advance organizational initiatives that improve electronic health record efficiencies, patient outcomes, and operational processes. These initiatives include Meaningful Use, HEDIS, Patient Centered Medical Home (PCMH), and UDS measures. The position collaborates with quality improvement teams, the EHR Development Team, clinic management, front-line staff, IT staff, and community agencies. It analyzes and interprets clinical data, supports process improvement, audits clinical quality measure work, and helps clinics and the organization improve quality of care. The role does not supervise others. The position is based in an office environment, with extended computer work and time in shared spaces with ambient noise and distractions. Travel to other locations to work with staff may be required. The role includes sitting or walking for extended periods, prolonged telephone conversations, and standing and presenting before audiences. Sea Mar is a mandatory COVID-19 and flu vaccine organization. The position requires an initial TB test at hire and annual retesting, pre-hire and annual employee health screening, an annual influenza vaccine (subject to approved medical or religious exemptions), a satisfactory Washington State Patrol background check, and a valid Washington driver's license and automobile liability insurance coverage.

Requirements

Bachelor’s degree or equivalent work experience.
Working knowledge of HEDIS, Meaningful Use, UDS, and PCMH measures.
Knowledge of patient care processes, clinical procedures, and medical terminology.
Ability to develop successful interpersonal and professional relationships with diverse populations, including leaders and clinical and non-clinical staff.
Presentation and public speaking skills.
Excellent verbal and written communication skills, including the ability to compile, interpret, and use information and communicate effectively with people of varied backgrounds and education levels.
Ability to work with minimal supervision, exercise good judgment, meet deadlines, prioritize workloads, and maintain professionalism and appropriate boundaries.
Excellent skills with Microsoft Office Suite, including Excel, PowerPoint, Outlook, SharePoint, and Word.
Ability to extract and interpret clinical information, synthesize and report data, and aggregate raw data into easy-to-review formats.
Ability to problem-solve and reason deductively.
Ability to add, subtract, multiply, divide, and average as needed for data utilization.
Fully fluent in spoken and written English.
Initial TB test at hire and annual retest; pre-hire and annual employee health screening; and annual influenza vaccination, except for approved medical or religious exemptions.
Satisfactory Washington State Patrol background check.
Valid Washington driver's license and automobile liability insurance coverage.
Ability to travel as necessary to work with staff at other locations.

Nice To Haves

At least one year of work or volunteer experience in a health care environment is desired, preferably in a community health center setting.
Bilingual English/Spanish skills are helpful but not required.

Responsibilities

Collaborate with multidisciplinary teams and staff, including quality improvement teams, the EHR Development Team, clinic management, and front-line staff, to advance organizational quality initiatives.
Confidentially audit clinic staff work on clinical quality measures, report findings to appropriate managers and executives, and provide corrective education based on audit findings.
Communicate with Sea Mar managers and local community agencies to support quality, productive, and efficient services and systems.
Work with IT staff and management to support quality improvement projects and initiatives.
Support and plan internal process improvement initiatives led by the Quality Improvement Medical Director or designee.
Audit and maintain data within the EHR and Excel; analyze complex data, prioritize focus areas, and recommend ways to address discrepancies and improve quality of care.
Review monthly clinical quality measure data and disseminate it to medical clinics; update clinical measure tools and manuals.
Develop graphs and spreadsheets to track and report clinical quality measures, population health rosters, and quality initiatives.
Attend clinical quality and other relevant department meetings and document meeting minutes as directed.
Maintain and update relevant SharePoint pages.
Support community events as appropriate.
Interface with Managed Care Organizations to support performance with HEDIS and other quality metrics and maintain rosters and relevant data.
Collaborate with Quality Department staff on organization-wide projects, particularly process improvement projects and initiatives.
Perform other duties as assigned by the Quality Improvement Medical Director or designee.
Adhere to Sea Mar's values and mission by treating clients respectfully, demonstrating compassion and integrity, advocating for social justice, and continually learning.