Training Logistics Coordinator - Health Informatics

CHRISTUS Health•Tyler, TX

About The Position

The Training Logistics Coordinator is responsible for onboarding and role implementation analysis, Learning Management System (LMS) administration, and classroom operations. This includes reservations, registration, learner transcripts, CME credit tracking, certificate issuance, and readiness for in-person and virtual learning environments. The role supports Health Informatics Learning Systems Coordinators in day-to-day activities and provides Train-the-Trainer sessions as needed. It also coordinates class coverage with Lead Credentialed Trainers and Principal Trainers, manages training support and troubleshooting tickets—including on-call services—and responds to inquiries through shared inbox communications. The coordinator advocates for operational stakeholders and end users by relaying issues and improvement opportunities to appropriate leaders.

Requirements

Associate's degree in a related field, or a High School diploma/GED and two years of relevant work experience above the minimum qualification.
Two years of experience in training coordination, learning administration, or a related HR or administrative support role.
One year of hands-on experience administering a Learning Management System (LMS).
Exceptional organizational and communication skills.

Nice To Haves

Experience in a healthcare or academic medical center environment supporting clinical or operational training programs.
Experience coordinating CME-accredited programs or managing continuing education requirements for licensed professionals.
Certified Professional in Learning and Performance or Associate Professional in Talent Development issued by the Association for Talent Development.

Responsibilities

Facilitate LMS course generation, role analysis, and learning assignments.
Schedule classrooms, trainers, and support.
Maintain classroom and LMS data, ensuring records are accurate, complete, and up to date.
Orient and support Health Informatics Learning Systems Coordinators in day-to-day activities.
Provide Train-the-Trainer sessions for various workflows and tasks as needed.
Collaborate with Lead Credentialed Trainers and Principal Trainers to schedule and assign class coverage and support.
Manage training support and troubleshooting tickets, including on-call services.
Ensure timely responses to inquiries through shared inbox communications.
Relay issues and opportunities for improvement from operational stakeholders and end users to appropriate leaders.
Perform other related duties as assigned, consistent with the scope and level of the position.