Health Info Mgmt Rep
About The Position
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
Requirements
- One year work experience in healthcare, release of information or office setting.
Nice To Haves
- Completion of medical record technology program or medical terminology and/or basic computer application courses.
Responsibilities
- Scans, indexes, organizes, and maintains electronic medical records and correspondence in the EMR according to established procedures and HIPAA/privacy requirements.
- Reviews and processes requests for medical information from patients, providers, insurance companies, and other authorized third parties, ensuring compliance with applicable policies and regulations.
- Verifies authorizations and accurately documents requests, patient information, dates of service, and release details within the appropriate EMR systems and work queues.
- Coordinates the retrieval, preparation, copying, and transfer of medical records, including responding to requests from outside facilities and the Regional Billing Office.
- Monitors work queues, responds to phone calls and inquiries, communicates request status and turnaround times, and resolves outstanding documentation or record issues.
- Performs routine quality audits of scanned and indexed documents, corrects discrepancies, and generates reports to support compliance with established quality and completion standards.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
