Health Homes Care Manager - Broome

Children•Binghamton, NY

About The Position

Health Home Care Managers at the Children's Home provide strength-based, youth-focused services to help eligible children access medical and behavioral healthcare, social services, education, housing, and other essential supports. In partnership with children, their families, and service providers, they coordinate resources to meet each child's needs, improve well-being, and support independence in the least restrictive environment. Comprehensive Care Management uses a team-based approach to develop a single care plan and coordinate oversight of appropriate, high-quality, and cost-effective health and social services. The role includes case planning, service coordination, crisis response, family-centered support, and ongoing evaluation of clinical programming.

Requirements

  • Bachelor's degree in Human Services or a related field required.
  • Two years of experience with case management required.
  • Valid driver's license and ability to maintain insurability throughout employment required.

Nice To Haves

  • High-Fidelity Wrap (HFW) Certificate preferred.
  • Two or more years of experience in youth-focused human services or a related field preferred.

Responsibilities

  • Model team standards daily and actively participate in teamwork across departments.
  • Maintain strong relationships with DSS, community agencies, schools, and service providers to advocate for clients.
  • Complete required reports and documentation promptly, ensuring accuracy, professionalism, and compliance with all standards.
  • Provide comprehensive care management, including case planning, coordination, and crisis response services.
  • Develop and maintain therapeutic relationships with families, promoting parent-child bonding and family-centered practices.
  • Assess family strengths and needs to support intervention planning, skill development, and independent living.
  • Use client-centered approaches and implement innovative best practices based on current research and trends.
  • Continuously monitor, evaluate, and improve clinical programming to enhance service effectiveness.

Benefits

  • Student loan and tuition reimbursement.
  • Employee Assistance Program.
  • Employee discounts at the Southern Tier Community Center.
  • Opportunities for professional development.
  • Agency-paid CEUs, license preparation course, and license exam for full-time staff.
  • 403(b) plan with 6% employer contribution for full-time staff.
  • PTO plus 9 paid holidays for full-time staff.
  • Childcare reimbursement for full-time staff.
  • Health, dental, and vision insurance, with HSA/FSA accounts, for full-time staff.
  • Life insurance for full-time staff.
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