Health Home Care Coordinator - Vietnamese English

Korean Women's AssociationTacoma, WA
$21 - $23Onsite

About The Position

As a Health Home Care Coordinator - Vietnamese English, you will support members with chronic conditions by delivering patient-centered care coordination and reducing gaps across medical, behavioral health, and Social Services. This onsite, full-time role in Tacoma, WA ensures clients receive the right care at the right time through a structured Health Action Plan (HAP) and ongoing Case Management.

Requirements

  • Bilingual Vietnamese and English (Vietnamese Speaking)
  • AAS degree
  • 1+ year Behavioral Health Care Coordinator, case manager, or social service coordinator experience
  • WA State Driver’s License
  • Auto insurance
  • Ability to pass DSHS/ALTSA background check

Responsibilities

  • Deliver patient-centered care coordination
  • Reduce gaps across medical, behavioral health, and Social Services
  • Develop and manage Health Action Plans (HAP)
  • Provide ongoing Case Management
  • Collaborate with interdisciplinary teams across care settings
  • Facilitate care transitions using the Coleman Model/Care Transition Intervention (CTI)
  • Conduct evidence-based screenings (BMI Assessment, PHQ-9, GAD-7, Katz ADL)
  • Administer Patient Activation Measure (PAM)
  • Make referrals to community resources and Long-Term Services and Supports (LTSS)
  • Advocate for clients
  • Complete accurate and timely documentation aligned with healthcare regulations and client confidentiality/HIPAA compliance
  • Review caseload, prior notes, and upcoming touchpoints
  • Prepare for monthly in-person visits with Vietnamese Speaking members
  • Confirm goals, barriers, and progress during client visits
  • Update the Health Action Plan (HAP) accordingly
  • Connect with clinics, behavioral health partners, and community agencies to keep services aligned and timely
  • Coordinate follow-ups after transitions in care
  • Respond to client questions with clear, culturally responsive communication
  • Organize case notes and schedule next steps
  • Participate in team check-ins or training

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance
  • Paid Time Off
  • 11 paid holidays
  • 401(k) after 1 year
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