Health Home Care Coordinator - Vietnamese English
Korean Women's Association•Tacoma, WA
•Onsite
About The Position
Health Home Care Coordinator - Vietnamese English KWA Home Care is a non-profit multicultural social service agency. As a Health Home Care Coordinator - Vietnamese English, you will support members with chronic conditions by delivering patient-centered care coordination and reducing gaps across medical, behavioral health, and Social Services. This onsite, full-time role in Tacoma, WA ensures clients receive the right care at the right time through a structured Health Action Plan (HAP) and ongoing Case Management.
Requirements
- Bilingual Vietnamese and English (Vietnamese Speaking)
- AAS degree
- 1+ year Behavioral Health Care Coordinator, case manager, or social service coordinator experience
- WA State Driver’s License
- Auto insurance
- Ability to pass DSHS/ALTSA background check
Responsibilities
- Deliver patient-centered care coordination.
- Reduce gaps across medical, behavioral health, and Social Services.
- Develop and manage a structured Health Action Plan (HAP).
- Provide ongoing Case Management.
- Conduct care planning.
- Collaborate with interdisciplinary teams across care settings.
- Facilitate care transitions using the Coleman Model/Care Transition Intervention (CTI).
- Perform evidence-based screenings (BMI Assessment, PHQ-9, GAD-7, Katz ADL).
- Administer the Patient Activation Measure (PAM).
- Make referrals to community resources and Long-Term Services and Supports (LTSS).
- Advocate for clients.
- Complete accurate and timely documentation aligned with healthcare regulations and client confidentiality/HIPAA compliance.
- Review caseload, prior notes, and upcoming touchpoints.
- Prepare for monthly in-person visits with Vietnamese Speaking members.
- Conduct interviews to confirm goals, barriers, and progress.
- Update the Health Action Plan (HAP) accordingly.
- Connect with clinics, behavioral health partners, and community agencies to keep services aligned and timely.
- Coordinate follow-ups after transitions in care.
- Respond to client questions with clear, culturally responsive communication.
- Organize case notes and schedule next steps.
- Participate in team check-ins or training.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life Insurance
- Paid Time Off
- 11 paid holidays
- 401(k) after 1 year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
