Health Home Care Coordinator Supervisor - Service Coordination Team
About The Position
Step Into Leadership and Strengthen the Future of Care Coordination The Health Home Care Coordinator Supervisor (Service Coordination Team) is an internal leadership opportunity for team members ready to expand their impact across Health Home services. This role provides strategic oversight, operational guidance, and day-to-day support to Care Coordination teams, ensuring high-quality service delivery, strong data integrity, and alignment with program goals. As both a leader and subject matter expert, this position plays a key role in advancing workflows, supporting staff development, and driving continuous quality improvement. The Service Coordination Team manages enrollments and discharges for the Behavioral Health (BH) and Primary Care (PC) Health Home programs. The team also coordinates workflows and communication across Nurse Care Manager (NCM) teams to ensure continuity and alignment of services. This is a great opportunity for someone who is ready to grow into a leadership role, enjoys mentoring others, and is passionate about improving care coordination through data-informed decision-making and strong team support.
Requirements
- High School/GED required
- At least two years’ experience in health home or data reporting
- Proficient knowledge of all Microsoft Office suite applications preferred
- Significant experience in care coordination or related healthcare roles
- Leadership, mentoring, or supervisory experience preferred
- Project management skills or formal project management training
- Strong analytical, communication, and decision-making skills
- Ability to collaborate across departments and drive operational efficiency
- Remote position, open to Missouri residents only.
Nice To Haves
- Bachelor’s degree in healthcare management, human services, or related field preferred
Responsibilities
- Provide leadership, guidance, and support to Care Coordinators to ensure consistent, high-quality service delivery
- Support the design, implementation, and improvement of data collection processes, reporting systems, and workflows
- Review and verify client data to ensure compliance with Health Home requirements and regulatory standards
- Analyze reports and outcomes data to identify trends, gaps, and opportunities for improvement
- Assist with onboarding, training, and ongoing development of Care Coordination staff
- Provide coverage support as needed to ensure continuity of services and timely completion of tasks
- Collaborate with leadership and cross-functional teams to enhance processes and program effectiveness
- Streamline reporting tools and support clear, actionable insights for leadership decision-making
- Promote a culture of quality improvement, staff engagement, and accountability
- Participate in special projects, process reviews, and organizational initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
