Health Facilities Surveyor

State of IowaState of Iowa - See Job Description, IA
Onsite

About The Position

Protecting Health. Ensuring Standards. Join the Department of Inspections, Appeals, and Licensing’s Health & Safety Division and play a vital role in protecting the well-being of Iowans. In this position, you’ll survey, monitor, and evaluate health care and treatment facilities to ensure they meet state and federal standards. Your expertise will help identify and document areas for improvement, ensuring licensed and certified organizations provide safe, high-quality care. Join our Health & Safety Division team and play a vital role in protecting Iowans by ensuring health care and treatment facilities meet the highest standards. You will: Make a difference by conducting on-site surveys, revisits, and investigations that uphold state and federal rules and regulations for Medicare Acute & Continuing Care providers. Champion fairness and compliance by applying rules and regulations with precision, integrity, and consistency. Lead and collaborate — whether as part of a survey team or as team leader — using all available resources, guiding team activities, and keeping open, clear communication with providers, administrators, and internal leadership. Share your expertise by presenting findings during exit conferences and preparing accurate reports. Build trust with providers, witnesses, and stakeholders through professional, approachable, and objective interactions. Stand up for quality care by supporting adverse action processes, documenting evidence, working with legal counsel, and testifying when needed. Stay ahead of the curve by keeping current on evolving laws, policies, and best practices through ongoing training and professional development.

Requirements

  • Knowledge of healthcare standards, modern care practices, and applicable state/federal regulations for licensed facilities and Medicare providers (Hospitals/Home Health/Hospice/ESRD/ASC/RHC).
  • Ability to assess services and identify deficiencies, with sound professional judgment.
  • Strong interpersonal, interviewing, and communication skills to build relationships and document findings clearly.
  • Demonstrated professionalism, ethical conduct, attention to detail, and ability to work independently or as part of a team.
  • Completion of an educational program in professional Nursing and registration as a nurse or graduation from an accredited college or university with a Bachelor's degree with a concentration of study in a human services area (e.g., psychology, sociology, gerontology, anthropology, therapeutic recreation, rehabilitation, or a similar area related to provisions of services) and experience equal to three years of full-time professional work ; OR completion of a Pharmacy degree, a Master's degree, or advanced degree above the Master's level in a human services area at an accredited college or university, and experience equal to one year of full-time professional work; OR graduation from an accredited college or university with a Bachelor's degree and three years work experience in health administration; in a clinical substance abuse program; or in a regulatory program which involves the surveying and evaluating of situations, conditions and operating procedures of health care/treatment facilities; OR certification as a rehabilitation counselor by the Commission on Rehabilitation Counselor Certification plus specialized training or experience equal to one year of full-time professional work in a nursing, treatment, or habilitation program for intellectually disabled clients; OR an equivalent combination of education and experience substituting one year of the above specified experience for one year of the required education; OR thirty semester hours of graduate course work in public, business or health administration, in the health field or social work, counseling, or rehabilitation from an accredited college or university may be substituted for each year of experience to a maximum substitution of two years.
  • Licensure or temporary licensure by the State of Iowa is required for designated positions in this class.
  • Applicants who now possess a current valid license from another state need not have an Iowa license to apply, but will be required to obtain the appropriate Iowa license prior to beginning actual employment.
  • Background investigation which includes a criminal history check and a dependent adult and child abuse registry check.

Nice To Haves

  • Professional experience shall be indicated by having responsibility for assessment and diagnosis of client problems and needs, developing a plan of treatment, evaluating client progress toward meeting treatment goals, modifying treatment objectives, etc.
  • Work at this level requires a prerequisite of post high school educational training or certification in the behavioral, social, health sciences, or health administration.

Responsibilities

  • Conducting on-site surveys, revisits, and investigations that uphold state and federal rules and regulations for Medicare Acute & Continuing Care providers.
  • Applying rules and regulations with precision, integrity, and consistency.
  • Leading and collaborating as part of a survey team or as team leader, using all available resources, guiding team activities, and keeping open, clear communication with providers, administrators, and internal leadership.
  • Presenting findings during exit conferences and preparing accurate reports.
  • Building trust with providers, witnesses, and stakeholders through professional, approachable, and objective interactions.
  • Supporting adverse action processes, documenting evidence, working with legal counsel, and testifying when needed.
  • Keeping current on evolving laws, policies, and best practices through ongoing training and professional development.

Benefits

  • Competitive salary and comprehensive benefits including health, dental, and retirement plans
  • Opportunities for professional growth through training, mentorship, and licensure support
  • A supportive and collaborative environment where your skills are valued
  • Work-life balance with paid holidays, generous leave, and consistent scheduling
  • A meaningful mission —your work will help change lives and strengthen communities
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