Health Enrollment Assister

The Immigrant and Refugee Community Organization•Beaverton, OR

22h•Hybrid

About The Position

The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. The Community Health and Wellness sector provides services that support the physical, behavioral, and emotional health and wellbeing of individuals and communities. Our staff are certified Traditional Health Workers (such as Community Health Workers (CHW), Peer Support Specialists (PSS) and Doulas) who offer direct services such as healthcare and systems navigation, health insurance enrollment, physical and emotional health support, adjustment support, mental health resource navigation, and client-directed case management. We also engage in community outreach and physical and emotional health education via community workshops, psycho-education support groups, and by hosting monthly health clinics that provide dental services, health services, and community resource information. The Health Enrollment Assister is responsible for enrollment of qualified individuals and families into State insurance coverage, focusing on the Medicaid (OHP) and Oregon Marketplace eligible populations, including those newly qualified under Healthier Oregon. The Health Enrollment Assister will accept referrals from community members and partners through pre-scheduled appointments or walk-ins. They will also participate in community outreach events, health fairs, insurance enrollment fairs, and community partner meetings. This position reports to the Health Enrollment and Outreach Coordinator.

Requirements

Must be certified as an Oregon Health Plan Enrollment Assister in Oregon at the time of hire.
Preferred to be certified as a Community Health Worker in Oregon at the time of hire.
Experience working with or understand refugee and immigrant communities, particularly new arrivals.
A working knowledge of health reform in Oregon and the increased availability of health coverage options for all individuals and families.
Ability to lead people through complicated processes and systems with tact and understanding.
Ability to use multiple computer systems and databases proficiently.
Experience facilitating community groups or workshops.
Demonstrated ability to work effectively independently and as part of a team.
Ability to work after office hours and during weekend, on occasion, as needed.
Proficient in Microsoft Office including Excel, Outlook, Word, PowerPoint, and Google Drive.
Strong written and verbal communication skills.
Ability to function in a positive manner in a demanding work environment, to demonstrate a high degree of flexibility, to respond to priorities and schedules that change frequently, and to meet commitments.
Must be able to maintain strict confidentiality and follow HIPAA policies and procedures.
Bilingual in English and a second language preferred most needed languages: Spanish, Dari, Pashto, Arabic.
Must be able to pass an extensive Background Check.
Certification of OHP Assist.
Certification as a community Health Worker in the State of Oregon (or ability to obtain certification within 6 months of hire).
Must possess a valid driver’s license, verification of current auto insurance, and have full use of an automobile during work hours and sometimes after hours.

Nice To Haves

Certification as a Community Health Worker in Oregon at the time of hire.

Responsibilities

Conduct eligibility screenings with clients and complete all intake paperwork.
Help uninsured, Medicaid, and Oregon Market Place eligible Oregonians (including those newly qualified under Healthier Oregon) to understand options, gather needed documentation, enroll, or re-enroll in health care coverage in a variety of settings.
Assist and support clients with health systems navigation and resource referral and connection.
Coordinate and transport supplies for outreach events and tabling that may include: folding table, folding chair, signage, tablecloth, supplies box, flyers, brochures, incentive/marketing items.
Facilitate OHP Navigation and Vaccination health education community workshops.
Conduct outreach activities to inform the community about their eligibility, and participate in community outreach events, health fairs, insurance enrollment fairs, and community partner meetings.
Participate in tabling at outreach events to promote OHP Enrollment and other Health programs.
Advocate for applicants and follow up on applications as needed with Oregon’s central processing center.
Complete required program documentation for tracking program activities and client services.
Perform data entry of the clients or community members by following HIPAA policy and keeping data confidential.
Prepare monthly reports with complete and consistent information to assist the supervisor to be able to submit to OHA in a timely manner and share the required data and information if needed.
Attend required training and meetings assigned and required by IRCO and the funder.
Complete other duties assigned by supervisors.
Engage fully in required reading, including, monthly and weekly IRCO All-Staff emails, newsletters, memorandums, and communications.
Participation and attendance in IRCO All-Staff Meetings either in-person or virtually, as appropriate, is required.

Benefits

Many flexible working arrangements and schedule
Amazing opportunity to work with people who come from all over the world
Work that helps your community
3 to 6 weeks of PTO per year
401k match of over 100% on first 5%, immediate vesting
3% match for student loans or college savings
12 Paid Holidays and 1 Floating Holiday
Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles
Employer Paid Life, Short term, and Long-term Disability Insurance
Flexible spending accounts