Health Engagement Consultant - Central Region - Remote

UnitedHealth Group•Cincinnati, OH

12h•$91,700 - $163,700•Remote

About The Position

The Health Engagement Consultant (HEC) is a strategic advisor who provides consultative health engagement and wellbeing expertise across a portfolio of UnitedHealthcare customers. The role partners with customers, brokers, sales and account teams, health plans, and clinical and enterprise leaders to develop strategies that improve engagement, support better health outcomes, enhance member experience, and demonstrate customer value. The HEC uses population health, clinical, engagement, and member experience insights to shape customer strategies and strengthen the UnitedHealthcare value story throughout the sales and customer lifecycle. The position also develops scalable approaches, resources, and best practices that can be applied across customers and markets, connecting customer goals with UnitedHealthcare capabilities to deliver meaningful and measurable value. This is a remote role that may be performed from anywhere in the U.S. and may require travel approximately 50% of the time, depending on customer, market, and business needs.

Requirements

At least 3 years of client-facing experience in health care, managed care, consulting, account management, sales, population health, wellbeing, or a related field.
Experience interpreting data and insights to develop customer-focused strategies and recommendations.
Demonstrated knowledge of health engagement, wellbeing, population health, or related health care programs and strategies.
Proficiency with Microsoft 365 applications, including Word, Excel, and PowerPoint.
Demonstrated consultation, presentation, and communication skills, with the ability to build credibility with customers, brokers, and internal stakeholders.
Ability to work autonomously, prioritize competing needs, take initiative, and drive results in a complex, matrixed environment.
Driver’s license and access to reliable transportation.

Nice To Haves

Master’s degree in public health, business, health administration, or a related field.
Clinical or health-related credential, such as RN, RD/RDN, LCSW, or comparable credential.
At least 5 years of experience in managed care, population health, wellbeing, health engagement, or health care consulting.
Experience supporting RFPs, finalist presentations, sales engagements, or executive-level customer discussions.
Experience working with population health, clinical, engagement, wellbeing, or member experience data.

Responsibilities

Advise customers, brokers, sales, and account teams on health engagement strategy, program design, communications, and measurement aligned with customer objectives.
Analyze and synthesize population health, clinical, engagement, and member experience data to identify opportunities, develop data-driven recommendations, and support the clinical and wellbeing value story throughout the sales and customer lifecycle.
Translate data and insights into actionable strategies that address customer priorities, strengthen engagement, improve member experience, support health outcomes, and demonstrate value.
Serve as a health engagement and wellbeing subject matter expert during pre-RFP and RFP activities, finalist presentations, and other customer- and broker-facing sales engagements.
Develop and deliver customer presentations that translate complex health, clinical, engagement, and wellbeing information into clear recommendations and an audience-appropriate value story.
Develop scalable health engagement resources, best practices, and strategic approaches for use across multiple customers and markets.
Support health plans and internal partners with health engagement capabilities, best practices, and approaches for articulating and demonstrating the value of wellbeing solutions.
Partner with clinical leaders and enterprise stakeholders to align strategies and apply UnitedHealthcare and UnitedHealth Group capabilities, products, tools, and resources to improve health outcomes and deliver customer value.
Prioritize consultative support across a customer portfolio based on customer needs, business opportunity, sales priorities, and potential impact.
Educate and support sales and account teams in positioning health engagement, wellbeing, clinical capabilities, and differentiated value with customers and brokers.
Stay current on health engagement, population health, disease prevention, member experience, and industry trends, and apply relevant insights to customer strategy and continuous improvement of the UnitedHealthcare value story.