Health Coach - Value Based Care

Cardiovascular Associates of America • ,

1d • Remote

About The Position

The Health Coach is a non-clinical member of the Heart Failure care team, supporting patients through education, behavior change, and engagement within Novocardia’s value-based care model. This role partners closely with clinical team members to empower patients to better understand and manage their heart failure through prevention-focused, patient-centered coaching. The Health Coach plays a key role in improving patient experience, engagement, and self-management while maintaining clear boundaries from clinical decision-making and care delivery.

Requirements

• NBC-HWC (National Board for Health & Wellness Coaching) certification required.
• Proficiency with electronic health records and standard computer applications.

Nice To Haves

• Bachelor’s degree in health sciences or related field preferred.
• Experience in a healthcare, chronic disease management, or patient engagement setting preferred.
• Cardiology or heart failure experience a plus.
• Telehealth or remote patient engagement experience preferred.
• Bilingual English/Spanish proficiency preferred.

Responsibilities

• Provide education and coaching related to heart failure, lifestyle modification, medication adherence, nutrition, physical activity, and self-management.
• Establish short- and long-term goals with patients using shared decision-making and motivational interviewing techniques.
• Encourage sustained patient engagement, self-advocacy, and behavior change throughout program participation.
• Partner with the clinical care team to support patient care plans and escalate concerns appropriately.
• Provide timely updates and documentation related to patient engagement and progress.
• Participate in interdisciplinary team meetings.
• Respond to patient communications in a timely, professional, and compassionate manner.
• Build and maintain strong, trust-based relationships with patients and caregivers.
• Consistently deliver a high-quality patient experience aligned with program standards.

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level