Health Center Manager

One to One HealthLas Vegas, NV
Onsite

About The Position

One to One Health is seeking a dedicated and patient-focused Health Center Manager to join their clinic team located at Caesars Entertainment. At One to One Health, they prioritize personalized, high-quality care that advances the health and well-being of the communities they serve. This role is central to ensuring efficient, high-performing clinical operations as a Health Center Manager, overseeing daily workflows and supporting care teams to deliver coordinated, patient-centered services. The position requires strong organizational and leadership skills, attention to detail, and the ability to drive operational excellence in a dynamic, fast-paced environment. The ideal candidate is dependable, proactive, and committed to fostering a positive patient and staff experience while upholding the highest standards of quality, efficiency, and compassionate care.

Requirements

  • Highschool degree or equivalent required
  • Two years of medical office experience
  • Working knowledge of outpatient clinic workflow and scheduling
  • Willing to travel between multiple sites
  • BLS Certified
  • Strong communication skills, including active listening and empathy.
  • Proficient in basic technology (Microsoft products, etc).
  • Ability or willingness to learn basic Electronic Medical Record (EMR) systems.
  • Ability to multi-task and work independently with excellent organizational skills.
  • Must possess a strong sense of professionalism
  • Excellent organizational skills and attention to detail.
  • Strong supervisory and leadership skills.
  • Ability to read, write, and communicate the English language.
  • Ability to effectively communicate both orally and in writing
  • Ability to follow written or verbal step-by-step instructions
  • Ability to concentrate, think, and learn
  • Ability to hear, see, sit, stoop, kneel, crouch, reach, lift, push, and pull.

Nice To Haves

  • Associates degree in related field preferred
  • Active LPN or RN License preferred
  • At least two years of supervisory experience in a medical office, outpatient setting preferred.

Responsibilities

  • Responsible for the day-to-day staff scheduling, operations, and supervision of the assigned clinic and all its employees.
  • Ensure staff is working productively and professionally.
  • Responsible for ensuring the accuracy of time sheets and approving prior to payroll deadlines.
  • Responsible for ensuring patient needs are met.
  • Monitors patient feedback and leads the process of resolving complaints and service.
  • Monitor patient through-put, wait times and satisfaction; implement/evaluate improvement projects as necessary.
  • Responsible for the coordination of all clinical services including but not limited to patient access, scheduling, EMR management and supply management.
  • Responsible for ensuring compliance with HIPAA.
  • Serve as on-site resource to support patients, staff and providers and train new team members.
  • Ensure that office facilities and equipment are well maintained.
  • Communicate effectively and immediately to management regarding site and staff issues, including escalating staff patient or facility issues.
  • Collaborate with clinical leaders on staff reviews, feedback and disciplinary action.
  • Assist with other duties as assigned.
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