Health Center Manager

Family HealthCare NetworkFresno, CA
$82,979 - $132,766

About The Position

The Health Center Manager is responsible for supervising operational aspects of the health center, including daily operations, customer service, compliance, billing, business services (health information and referrals), support staff, and facilities.

Requirements

  • Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through completion of a Bachelor’s Degree program with a recognized major or comparable experience, and;
  • Four years of leadership experience or 5 years of progressively greater responsibility or significant contributions to projects and initiatives that demonstrate leadership skills.
  • Employees must have a thorough understanding of the theory of the profession in order to determine “why” things are done.
  • Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements.
  • Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements.
  • Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions and other elements.
  • Job duties require the employee to effectively communicate, verbally and in writing, their opinions and extrapolations of information they collect and synthesize/analyze.
  • Responsible for the resolution of conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities or governmental authorities.
  • Compiles, analyzes and prepares information in an effective written form, including correspondence, reports, articles or other documentation.
  • Effectively conveys technical information to non-technical audiences.

Responsibilities

  • Provides management to departmental staff.
  • Responsible for overseeing various functions of the health centers’ operations.
  • Responsible for ensuring efficient patient flow by working through the Supervisor to coordinate the front and back office and ancillary services throughout the health center.
  • If overseeing Health Education functions: 1. Develops, implements, and monitors Health Education workflows and programs that improve the efficiency and/or effectiveness of patient care and health outcomes. 2. Manages Health Education functions to ensure program goals and performance measures are met, including those related to the Comprehensive Perinatal Services Program, Every Woman Counts program, Title X program, health home orders, hospital visits, closing prenatal records, health education classes, and chronic care education. 3. Works closely with external agencies and monitors grant requirements, as applicable, including submission of monthly reports.
  • Performs other duties as assigned.
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