Health Center Assistant I (Surgical Center)
PLANNED PARENTHOOD SOUTHWEST OHIO REGION•Cincinnati, OH
•$20 - $0•Onsite
About The Position
The Health Center Assistant I provides essential support for patient care and health center operations at the Cincinnati Surgical Center. Depending on health center needs, the role may support front-office functions, clinical services, or both, helping create a welcoming, seamless patient experience. The position supports access to reproductive and sexual healthcare services and contributes to compassionate, patient-centered care.
Requirements
- High school diploma or GED.
- Enjoy working directly with patients and providing outstanding customer service.
- Ability to thrive in a fast-paced environment and adapt to changing priorities.
- Effective, respectful communication with people from diverse backgrounds and experiences.
- Strong organizational, clerical, and basic computer skills.
- Comfort learning healthcare systems and technology.
- Availability to work some evenings and Saturdays and travel to other health center locations as needed.
- Reliable transportation.
Nice To Haves
- Healthcare-related education, certification, or training.
- Experience in reproductive, sexual, or community healthcare.
- Experience using electronic medical records (EMR/EHR).
- Current CPR certification.
- Previous healthcare, medical office, or nonprofit experience.
Responsibilities
- Welcome, register, and support patients throughout their visits.
- Schedule appointments, process payments, verify information, and assist with patient follow-up.
- Provide education and resources related to sexual and reproductive healthcare services.
- Support clinicians by gathering patient information and maintaining accurate electronic health records.
- Perform clinical support duties, including taking vital signs, laboratory testing, and specimen collection, when trained and assigned.
- Prepare exam rooms, stock supplies, and maintain clean, organized patient care areas.
- Maintain patient confidentiality and comply with HIPAA, OSHA, CLIA, and PPSWO standards.
- Contribute to efficient clinic flow and an exceptional patient experience.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off and holidays
- Retirement benefits
- Life and disability coverage
- Employee assistance and wellness programs
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
