Health Care Representative
MSU Careers Details•East Lansing, MI
•Onsite
About The Position
Functions as a customer service representative both in person and over the phone at Counseling and Psychiatric Services at the MSU Union and Olin Health Center locations. Typical duties of successful candidate include scheduling appointments, greeting visitors, check in patients, medical insurance verifications, and coordination of patient referrals.
Requirements
- High school education
- A minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in a mental health office
- Or an equivalent combination of education and experience
Nice To Haves
- Completion of a healthcare or medical office assistant certificate or similar coursework
- Extensive knowledge of computer software including Microsoft products, Outlook email, Titanium, and Athena electronic health records
- Understanding of HIPAA/patient confidentiality
- Critical decision-making skills while under stress
- Excellent interpersonal skills to schedule appointments and interact with psychiatrists, psychologist, counselors, and social workers
Responsibilities
- Scheduling appointments
- Greeting visitors
- Check in patients
- Medical insurance verifications
- Coordination of patient referrals
Benefits
- Health insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
