Health Care Office Assistance

Nest Foundation Inc•Westminster, MD

8d•$17 - $18•Onsite

About The Position

Nest Foundation Inc is looking for a motivated and compassionate Healthcare Office Assistant to join our team in Westminster, MD! This is a fantastic opportunity to make a meaningful impact by supporting the daily operations of a health-focused organization. If you thrive in a fast-paced environment and have a passion for helping others, we want to hear from you!

Requirements

High school diploma or GED required; associate's degree or medical office certification preferred
Prior experience in a healthcare (CNA/CMT), medical or clinical office setting is a plus
Familiarity with Electronic Health Records (EHR) or practice management software
Strong knowledge of HIPAA regulations and patient privacy standards
Excellent communication, organizational, and multitasking skills
Compassionate, professional demeanor with a patient-centered approach
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Nice To Haves

associate's degree or medical office certification preferred
Prior experience in a healthcare (CNA/CMT), medical or clinical office setting is a plus

Responsibilities

Greet and assist patients, clients, and visitors in a professional and welcoming manner
Schedule and confirm appointments, managing calendars for clinical or administrative staff
Answer and direct incoming phone calls, emails, and other correspondence
Maintain and update patient records, ensuring accuracy and confidentiality (HIPAA compliance)
Process intake forms, insurance information, and other required documentation
Coordinate with healthcare providers and staff to ensure smooth daily office operations
Handle billing inquiries, co-pays, and basic medical billing tasks as needed