Health Care Data Analyst Senior

Viva Health•Birmingham, AL

3d•Hybrid

About The Position

The Senior Health Care Data Analyst supports and develops VIVA HEALTH processes and initiatives through data analytics, process improvement, and decision support. The role monitors and reports on quality, utilization, and other performance indicators; identifies improvement opportunities; performs qualitative analysis for strategic decision-making; and collaborates with functional areas to assess initiative impacts on departmental KPIs. It uses data organization and manipulation techniques to produce reporting and analytical reasoning about indicators relative to benchmarks, norms, and company performance goals. The analyst monitors health care quality measures, population health outcomes, member experience and survey results, utilization, cost, and operational metrics. The position develops, maintains, and presents data-driven KPI dashboards and related materials for internal and external audiences. The work schedule is hybrid, with regular onsite work at the VIVA HEALTH corporate office in Birmingham, Alabama, and some work-from-home opportunities.

Requirements

Bachelor’s degree in Business, Public Health, Health Care Administration, MIS, HIS, Statistics, or a related field.
At least 3 years of experience with data analysis techniques and interpretation.
At least 1 year of experience working with health care data.
Advanced proficiency in Microsoft Excel, including pivot tables, conditional formatting, graphs, and advanced statistical, lookup, reference, and logical formulas.
High technical proficiency with commonly used Windows business-support applications, including Microsoft Outlook, Word, PowerPoint, and Adobe Pro.
High proficiency and experience in visualization techniques for presenting data and results graphically in group settings.
Intermediate to advanced proficiency in Tableau, Microsoft SQL Server, SAS, Crystal, or similar query or data manipulation tools.
Intermediate to advanced proficiency in SQL programming.
Experience collecting and analyzing complex data and making recommendations using independent judgment.
Knowledge of data organization principles and techniques, including data tables, storage, and retrieval.
Ability to apply logical deductive reasoning to research or analytical results and apply findings to business operations.
Strong analytical skills to diagnose and support resolution of departmental strategic concerns and issues.
Ability to evaluate projects or processes and suggest efficiency improvements.
Ability to exercise sound independent judgment and discretion in decisions affecting business operations.
Self-directed, with demonstrated ability to initiate, implement, and complete projects and assignments in a timely manner.
Excellent organizational and interpersonal skills, including ability to manage multiple assignments and timelines with minimal supervision.

Nice To Haves

Master’s degree in a related field.
At least 1 year of experience working with a Health Insurance Plan or in a clinical setting.
Six Sigma Green Belt certification or higher.
Tableau certification.
Intermediate or higher proficiency in Tableau or a similar analysis or visualization tool.
High familiarity with ICD-10 procedure and diagnosis codes.
Demonstrated experience developing or initiating new operational projects and programs.
Knowledge of Medicare Advantage and MAPD Plans, Health Maintenance Organizations, or other health insurance operations.
Ability to interpret written health care quality measure specifications and apply them to business operations.

Responsibilities

Conduct data collection, manipulation, analysis, and research in support of performance improvement initiatives.
Analyze population health data, monitor KPI trends, compare results with benchmarks, and support data-driven strategic initiatives.
Provide analytical reasoning, performance reporting, and quality assurance testing for the assigned department.
Query databases and retrieve data from vendor applications and internal software, including Microsoft SQL Server.
Prepare audience-appropriate reports with visual elements, trend analyses, benchmark comparisons, graphs, and tables.
Conduct impact, gap, and ROI analyses for departmental processes, initiatives, and system applications.
Serve as a subject matter expert on data tables and sources used for assigned analytical projects, and collaborate with stakeholders to integrate data into other Health Plan sources.
Support Health Plan data audits, including HEDIS and CMS audits.
Assist with data transfers between VIVA HEALTH and vendors; perform quality assurance on vendor data and results; and act as a liaison between vendors and VIVA HEALTH users.
Fulfill ad hoc data requests for research and operational improvement initiatives, collaborating with staff to refine health care data extraction and analysis parameters.
Support the development, maintenance, and presentation of KPI dashboards for internal stakeholders and external provider partners.