Health Beauty Care Department Manager

Hy-Vee•Kansas City, MO

17h

About The Position

The Health Beauty Care Department Manager leads a department that helps customers find health, beauty, and personal care products. The manager stays current on product trends, builds and develops a customer-focused team, and creates a welcoming department through effective merchandising, knowledgeable service, and well-maintained displays. The role also oversees department operations, including staffing, scheduling, inventory, pricing, sales trends, promotions, sanitation, and profitability. The position requires a high school diploma or equivalent. Similar or related work experience is preferred. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent.
Ability to deliver outstanding customer service and inspire a team to do the same.
Ability to lead, motivate, and develop a team in a fast-paced retail environment.
Ability to stay current on health, beauty, and personal care product trends.
Basic math skills, including fractions, decimals, and percentages.
Clear verbal and written communication with customers, employees, and vendors.
Ability to handle confidential information, including item costs and margins, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to stand and walk continuously on hard surfaces for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Ability to work in cooler or freezer environments for extended periods.
Ability to work amid daily exposure to dirt, noise, and equipment movement hazards, with occasional exposure to temperature extremes, dampness, electrical shock, and cleaning chemicals or solvents.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

One or more years of similar or related work experience is preferred.
Where applicable to the role, ability to operate pallet jacks, forklifts, or similar material-handling equipment; required operator certification must be completed before independent use.
Where applicable to the role, ability to safely use sharp knives and blades to cut, trim, or grind product.
Where applicable to the role and in accordance with applicable age and legal requirements, ability to operate a cardboard baler or compactor.
Where applicable to the role, ability to perform repetitive motions associated with dough mixing, scaling, and proofing.

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
Encourage employees to greet and engage customers, and lead by example to create a welcoming atmosphere.
Stay current on trends across product categories and educate customers by answering questions and making suggestions.
Help customers find products, reach items, and carry heavy purchases.
Recruit, hire, train, supervise, and evaluate department employees; address performance and disciplinary matters as needed.
Coordinate scheduling, daily work plans, and department goals in partnership with store leadership.
Set and maintain department experience standards, including signage and merchandising displays.
Track product rotation, check expiration dates, and manage ordering and replenishment.
Oversee pricing, monitor competitive pricing, and analyze weekly and monthly sales trends.
Plan displays, promotions, and pre-orders; prepare advertising projections and write advertisements.
Determine sanitation guidelines and ensure department compliance.
Operate the cash register accurately and report cash drawer discrepancies as needed.
Follow the company dress code, hygiene standards, and policies.
Assist in other store areas and take on special projects as needed.