About The Position

Terros Health is seeking a Health and Housing Specialist to join their team in Phoenix, AZ. This is a full-time position focused on providing clinical therapeutic services to an adult population with substance use disorders, SMI (Serious Mental Illness), dual diagnoses, and/or referred persons. The role involves assisting clients in obtaining and maintaining housing through pre-tenancy support, housing voucher applications, and tenancy support services. The specialist will also help clients connect with independent living skills, substance use services, and potentially ISPs (Individual Service Plans). The position requires a caseload of up to 15 members/patients with a requirement for contact four times per week. The role is primarily community-based, with 80% of the time spent in the field and 20% in the office. The schedule is Monday through Friday, with two shift options available: 7:30 am - 4:30 pm or 8:30 am - 5:30 pm. There is no on-call or weekend work required.

Requirements

  • GED/High school diploma with a minimum of 3 years of behavioral health experience, or An associates degree in any field, with a minimum of 2 years of behavioral health experience.
  • Customer service skills, especially good communication skills are needed.
  • Ability to work independently, with flexibility, and within prescribed deadlines.
  • Intermediate skills in Microsoft Word, Excel, and Outlook required.
  • Valid AZ Driver License.
  • Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s driving policy
  • Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment
  • Must pass background check, TB test and other pre-employment screening

Nice To Haves

  • SMI Experience Preferred
  • Experience in PowerPoint and electronic medical record - NextGen preferred.
  • Case Management Experience is a PLUS
  • Housing Experience is a PLUS

Responsibilities

  • Provides direct face to face community-based services to assist clients to obtain and maintain their housing.
  • Conducts screenings, intakes, and assessments with clients to evaluate the nature of their presenting problems in order to determine their needs and develop appropriate treatment plan goals.
  • Provides outreach for the purpose of engaging clients into PSH services and orients potential clients to the H20 program.
  • Provides transportation to clients as appropriate and as medically necessary, and determined by the CLP team, in personal vehicle or in Terros Health provided vehicle, when available.
  • Ensures ongoing collaboration, including the communication of appropriate clinical information with other involved parties as appropriate.
  • Coordinates care with a client’s family, behavioral and general medical providers, community resources, and other involved supports.
  • Assists clients with connection to physical health services, including Primary Care services and medical appointment follow up.
  • Provides excellent customer service to clients, internal and external provider agencies, state entities, or other stakeholders (e.g. probation officers, advocates, family members, residential staff, hospital staff and vocational rehabilitation, etc.) as needed.

Benefits

  • Full Benefits Package, including 401K
  • Generous PTO/Sick Time accruals (4+ weeks in year 1)
  • Additional Language Differential Pay Available: Spanish, Vietnamese, Korean, Arabic, Farsi, Swahili or ASL $1/hour (Approximately $2,080 Annually)
  • Multiple medical plans - including a no premium plan for employees and their families
  • Multiple dental plans - including orthodontia
  • Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
  • 4 Weeks of paid time off in the first year
  • Wellness program
  • Pet Insurance
  • Group life and disability insurance
  • Employee Assistance Program for the Whole Family
  • Personal and family mental and physical health access
  • Professional growth & development - including scholarships, clinical supervision, and CEUs
  • Tuition discounts with GCU and The University of Phoenix
  • Working Advantage - Employee perks and discounts
  • Gym memberships
  • Car rentals
  • Flights, hotels, movies and more

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

1-10 employees

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