Headcount Planning & Analytics Lead - Sales Strategy

Salesforce•Indianapolis, IN

31d•Hybrid

About The Position

Salesforce is seeking a Headcount Planning & Analytics Lead for its Sales Strategy and Operations team. This role partners directly with sales leadership, focusing on strategic planning, sales optimization, and business operational support. It's a high-impact position with evolving priorities, requiring strategic thinking, focused execution, and the ability to see plans through to completion. The successful candidate will own global headcount capacity planning and reporting, acting as a critical partner to Sales, Finance, and CRO leadership to ensure the organization is adequately resourced for its Go-To-Market strategy. This role is part of the Agentforce initiative, focusing on the future of AI in sales.

Requirements

3–5+ years of professional experience in a highly analytical, sales operations, finance or strategy role.
Expert proficiency in Excel / Google Sheets, including both analytical capabilities and maintaining well-structured, organized workbooks.
Demonstrated ability to independently execute end-to-end analyses: querying datasets, organizing data, structuring analyses, and synthesizing key insights.
Degree or equivalent relevant experience; experience evaluated on core competencies.

Nice To Haves

Experience leading or materially supporting GTM planning lifecycle end to end: annual planning, target setting, quota allocation, or territory carving.
Exceptional stakeholder management and executive communication skills - ability to translate complex data into easily digestible insights for senior audiences.
High critical thinking ability to structure and solve complex, ambiguous problems with a logical, evidence-based approach.
Experience with SQL and/or Tableau is a plus.
Resilient self-starter with strong sense of urgency and ability to adjust on the fly to shifting priorities.
Highly collaborative with strong cross-functional networking skills across Sales, Finance, and Operations.

Responsibilities

Lead ongoing headcount capacity plan management, partnering with Strategy and Finance teams to track in-quarter and in-year headcount reallocations, adjustments, and workforce changes.
Build and maintain scalable headcount reporting infrastructure, including dashboards and recurring reports that surface workforce trends, gaps, and risks to sales leadership.
Drive ad-hoc capacity analyses across dimensions such as operating unit, region, country, cloud, and selling role, translating historical data into forward-looking strategic insights that inform CRO leadership decisions and GTM planning.
Define key headcount and capacity metrics and targets; identify areas of risk or underperformance and present actionable recommendations to sales leadership.
Support the annual GTM planning lifecycle, including headcount target setting, quota allocation modeling, and territory planning inputs.
Create executive-level presentations for local and global leadership reviews, synthesizing complex workforce data into clear, compelling narratives.
Troubleshoot operational headcount issues as they surface; propose process and system improvements to address root causes.