Head Teller

Floridacentral Credit Union•New Port Richey, FL

9d•$20 - $25•Onsite

About The Position

The Head Teller position at the Trinity Branch is responsible for performing member service and paying/receiving functions daily. This role also involves assisting the Branch Manager with training, directing, coaching, and evaluating teller performance. The Head Teller monitors department activities for compliance with policies and regulations, including the accurate completion and approval of Currency Transaction Reports (CTRs) for transactions over $10,000. They are also responsible for reporting suspicious activity to the compliance officer and scheduling/monitoring daily teller activities. Additionally, the Head Teller orders daily cash requirements and manages vault cash. All employees receive ongoing training on BSA/CIP/OFAC regulations.

Requirements

Ability to perform member service functions.
Ability to perform paying and receiving functions.
Knowledge of CTR completion and approval process.
Responsibility to report suspicious conduct and/or transactions.
Ability to schedule and monitor daily activities of tellers.
Ability to order daily cash requirements.
Ability to manage vault cash.
Understanding of BSA/CIP/OFAC regulations.

Nice To Haves

Training, directing, coaching, and evaluation of performance within the department.
Identifying performance problems and working with the Branch Manager to take appropriate action.
Taking action to resolve any out of compliance issues.
Continuing training to ensure adherence to internal policy and procedures.

Responsibilities

Performs member service functions on a daily basis as needed.
Performs paying and receiving functions daily as needed.
Assists the Branch Manager with training, directing, coaching and evaluation of performance within the department.
Monitors department activities for compliance with established policy and regulations.
Completes a CTR for every cash transaction received and/or disbursed exceeding $10,000.00, including multiple transactions for the same person in one business day.
Ensures CTRs are approved by initialing before forwarding to the operations team.
Makes the compliance officer aware of any suspicious conduct and/or transactions.
Schedules and monitors daily activities of tellers.
Orders daily cash requirement for the credit union.
Manages vault cash.
Ensures adherence to internal policy and procedures regarding BSA/CIP/OFAC regulations.