The Head Teller is responsible for performing member service functions, including paying and receiving transactions. This role also involves assisting the Branch Manager with training, directing, coaching, and evaluating teller performance. The Head Teller monitors department activities for compliance with policies and regulations, resolves compliance issues, and is responsible for completing Currency Transaction Reports (CTRs) for transactions over $10,000. They must also report any suspicious conduct or transactions to the compliance officer. Additionally, the Head Teller schedules and monitors daily teller activities, orders daily cash requirements, and manages vault cash. All employees receive ongoing training on BSA/CIP/OFAC regulations to ensure adherence to internal policies and procedures.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed