Sarasota - Head Teller - Full time

Florida Central Credit UnionSarasota, FL
Onsite

About The Position

The Head Teller is responsible for performing member service functions, including paying and receiving transactions. This role also involves assisting the Branch Manager with training, directing, coaching, and evaluating teller performance. The Head Teller monitors department activities for compliance with policies and regulations, resolves compliance issues, and is responsible for completing Currency Transaction Reports (CTRs) for transactions over $10,000. They must also report any suspicious conduct or transactions to the compliance officer. Additionally, the Head Teller schedules and monitors daily teller activities, orders daily cash requirements, and manages vault cash. All employees receive ongoing training on BSA/CIP/OFAC regulations to ensure adherence to internal policies and procedures.

Requirements

  • Knowledge of BSA/CIP/OFAC regulations.
  • Ability to adhere to internal policy and procedures.

Responsibilities

  • Performs member service functions on a daily basis as needed.
  • Performs paying and receiving functions daily as needed.
  • Assists the Branch Manager with training, directing, coaching and evaluation of performance within the department.
  • Identifies performance problems and works with the Branch Manager to take appropriate action.
  • Monitors department activities for compliance with established policy and regulations.
  • Takes action to resolve any out of compliance issues.
  • Responsible for the completion of a CTR for every cash transaction received and/or disbursed exceeding $10,000.00.
  • Makes the compliance officer aware of any suspicious conduct and/or transactions.
  • Schedules and monitors daily activities of tellers.
  • Orders daily cash requirement for the credit union.
  • Manages vault cash.
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