Head Teller

SC State Credit Union • Columbia, SC

14h • Onsite

About The Position

Join our team at SC State Credit Union as a Full Time Head Teller, at our Spartanburg Branch, where you will have the opportunity to lead a dynamic team, provide exceptional customer service, and drive financial empowerment in our community. As a Head Teller, you will play a key role in guiding our members through their financial journeys and helping them achieve their goals. This position offers a rewarding opportunity to showcase your leadership skills and make a meaningful impact in the lives of others. Come be a part of our customer-centric and professional culture dedicated to excellence in the credit union industry. Apply now and take the next step in your banking career with us! Day to day as a Head Teller As a new Full Time Head Teller at SC State Credit Union, you will oversee daily teller operations, perform accurate transaction processing, and ensure compliance with established policies and procedures. Your responsibilities will include mentoring teller staff, resolving member inquiries, and maintaining a welcoming branch environment. Additionally, you will have the opportunity to assist in the implementation of new processes and initiatives to enhance operational efficiency and member satisfaction. Join our team and contribute to our customer-focused and high-performance culture by delivering top-notch service and fostering strong relationships with our members. With guidance and support, you will quickly adapt to your role and excel in providing exceptional service to our valued members.

Requirements

• Excellent communication skills
• Attention to detail
• Strong focus on delivering exceptional customer service
• Strong leadership abilities
• Solid understanding of banking procedures
• Solid understanding of cash handling
• Solid understanding of regulatory requirements
• Problem-solving skills
• Ability to remain calm under pressure
• Positive attitude
• Professionalism
• Passion for helping others achieve their financial goals

Responsibilities

• Oversee daily teller operations
• Perform accurate transaction processing
• Ensure compliance with established policies and procedures
• Mentor teller staff
• Resolve member inquiries
• Maintain a welcoming branch environment
• Assist in the implementation of new processes and initiatives to enhance operational efficiency and member satisfaction

Benefits

• Health, RX, Dental, and Vision insurance
• Matching 401k and Discretionary Profit Sharing
• Employer Paid Long Term Disability
• Paid Holidays
• Paid Annual Leave and Sick Leave
• Medical Flex Spending and Dependent Care Accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees