Head Start Family Advocate

Excel Learning Center • Wilmington, NC

9d

About The Position

Excel Creative Early Learning, part of Early Learning Academies (ELA), is seeking a Family Advocate to oversee and coordinate family development, health, nutrition, disabilities support, and enrollment services for its Head Start program. The role integrates services for children and families, provides referrals and resources, and ensures compliance with Head Start Performance Standards. The position requires frequent travel between centers (80%).

Requirements

• Bachelor’s degree in social work, human services, or a related field.
• Strong computer skills and ability to manage databases.
• Knowledge of community resources, particularly in health and disabilities.
• Excellent communication, organization, and crisis management skills.
• Ability to travel frequently between centers; travel is 80%.

Nice To Haves

• Experience working with young children from birth to kindergarten.

Responsibilities

• Support families through needs assessments, referrals, and follow-ups.
• Oversee enrollment and recruitment based on eligibility guidelines.
• Conduct audits, maintain records, and provide reports.
• Train staff on case management, transitions, and documentation.
• Coordinate health, dental, nutrition, and mental health services.
• Engage with parents to support child development and access to health care.
• Represent the program in the community and build partnerships.

Benefits

• Competitive pay based on experience and education
• Health, dental, and vision benefits
• Paid holidays and paid time off
• 401(k) with company match
• Employee childcare discounts
• Paid training, ongoing coaching, and opportunities to develop skills
• Opportunities to explore advancement
• No nights or weekends
• A collaborative, supportive team environment

What This Job Offers

• Job Type: Full-time