Head of ZTD Global Diagnostics

Zoetis•Parsippany, NJ

About The Position

The Head of ZTD Global Diagnostics is a senior leadership role responsible for shaping and delivering the global technology strategy that enables Zoetis’ Diagnostics business. The role serves as a strategic partner to Diagnostics leadership, translating business priorities into cohesive, scalable, and reliable technology capabilities. It oversees technology partnerships, platforms, and digital solutions across the Diagnostics ecosystem, aligning them with business growth, operational excellence, regulatory requirements, and customer experience. The position is accountable for end-to-end technology outcomes, including strategy, investment decisions, delivery, and value realization, and serves as a bridge between Diagnostics leadership and ZTD. The leader drives global and regional alignment, informed build-versus-buy decisions, and long-term platform sustainability. The role leads technology strategy and delivery across Point of Care, Reference Labs, and commercial, marketing, and service solutions. It steers an integrated digital ecosystem spanning instruments, laboratory operations, data, integrations, and digital touchpoints; supports business development and acquisitions through technology due diligence and integration; and balances innovation with reliability, compliance, and business continuity in a regulated environment. The position also owns portfolio governance, budgets, forecasts, delivery outcomes, service performance, partner and vendor accountability, and resource planning. The leader manages and develops a global team of Diagnostics business partners, architects, and IT leaders, while influencing a broader matrix of delivery teams across ZTD. The role supports ZTD workforce strategy, including the establishment and continued development of the India Capabilities Center, and serves as an active member of the ZTD Leadership Council. Travel may be required according to business needs, and flexibility to work outside regular business hours is needed when necessary to support a global organization. The role requires a bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field; a master’s degree is preferred. Candidates must have at least 15 years of relevant experience and at least 7 years in a leadership role. The U.S. base salary range is $204,000–$266,000. The position is eligible for short-term incentive compensation and long-term incentives. Zoetis offers healthcare and insurance benefits beginning on day one, a 401(k) plan with matching and profit-sharing contributions, and four weeks of vacation.

Requirements

Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
At least 15 years of relevant experience in digital strategy, product management, technology leadership, or related disciplines.
At least 7 years of experience in a leadership role.
Strong understanding of IT service management, technology delivery, and operational excellence.
Demonstrated expertise in digital strategy and product management.
Excellent leadership, communication, relationship-building, and stakeholder management skills.
Ability to develop and execute strategic technology plans across complex, global organizations.
Experience managing budgets, forecasts, and technology investments.
Strong understanding of security best practices, data privacy regulations, and compliance standards relevant to digital products in regulated industries.
Ability to lead and influence cross-functional and matrixed teams, including internal technology organizations, business stakeholders, and external partners.
Experience managing complex technology portfolios and large-scale transformation initiatives.
Ability to travel as business needs require.
Flexibility to work outside regular business hours when necessary to support a global organization.
Must possess or obtain authorization to work in the U.S. for Zoetis; individuals requiring sponsorship must disclose this fact.

Nice To Haves

Master’s degree.

Responsibilities

Define governance, prioritization, and investment allocation across the Diagnostics technology portfolio, keeping delivery partners aligned with business priorities.
Define and drive end-to-end Diagnostics technology strategy across Point of Care, Reference Labs, and commercial, marketing, and service solutions.
Partner with Global Diagnostics and ZRL leadership to translate business priorities into actionable technology roadmaps.
Lead the Diagnostics digital ecosystem, delivering integrated platforms across instruments, laboratory operations, data, integrations, and digital touchpoints.
Enable business development and acquisition activities through technology due diligence, integration strategy, and value realization.
Set direction for modern technology architectures while balancing innovation, reliability, regulatory compliance, and business continuity.
Serve as the single point of accountability to Diagnostics leadership for technology initiatives and orchestrate ZTD delivery partners, external vendors, and platform teams.
Build and maintain relationships with business stakeholders and leaders across ZTD.
Lead annual budget planning, quarterly forecasting, and monthly financial management across projects, products, and business-as-usual activities.
Align IT services, investments, and priorities with business objectives and strategies.
Drive on-time, on-budget delivery of IT and digital initiatives with internal and external delivery teams.
Establish high service levels through clearly defined KPIs and performance measurement.
Own end-to-end delivery outcomes across the Diagnostics technology portfolio, ensuring alignment with priorities, timelines, and quality standards.
Define capacity requirements and influence resource allocation across partner delivery organizations.
Drive execution excellence across multi-year initiatives while maintaining agility, reliability, quality, and operational readiness.
Lead acquisition-related technology initiatives in alignment with ZTD and Diagnostics priorities, timelines, budgets, and architecture strategy.
Define delivery KPIs, hold partners accountable, and establish vendor strategy and performance governance.
Partner with global and regional business leaders to align digital strategies and technology investments with business goals.
Collaborate with ZTD Global Commercial leaders on build-versus-buy decisions informed by the competitive landscape and existing team capabilities.
Work with ZTD partner teams, including Enterprise Architecture, Commercial Architecture, Global Infrastructure, Information Security, DPE, DDA, and Compliance, to establish architecture guidelines and enable product delivery.
Lead, mentor, and develop a global team of Diagnostics business partners, architects, and IT leaders, while influencing matrixed delivery teams across ZTD.
Foster collaboration, innovation, accountability, and continuous improvement, and ensure the team has the skills, capabilities, and resources to achieve business objectives.
Manage the team in alignment with ZTD workforce strategy, including supporting the establishment and continued development of the India Capabilities Center.
Serve as an active member of the ZTD Leadership Council.