Head of ZTD Global Diagnostics

Zoetis•Parsippany-Troy Hills, NJ

7d•$204,000 - $266,000

About The Position

The Head of ZTD Global Diagnostics is a senior leadership role responsible for shaping and delivering the global technology strategy that enables Zoetis’ Diagnostics business. This leader serves as a strategic partner to Diagnostics leadership, translating business priorities across Diagnostics functions into cohesive, scalable, and reliable technology capabilities. The role oversees technology partnerships, platforms, and digital solutions that support the Diagnostics ecosystem, ensuring alignment with business growth objectives, operational excellence, regulatory requirements, and customer experience. The position is accountable for end-to-end technology outcomes across the Diagnostics ecosystem, including strategy, investment decisions, delivery, and value realization. Serving as a bridge between Diagnostics leadership and ZTD, this leader drives global and regional alignment, informed build-versus-buy decisions, and long-term platform sustainability. The role requires an understanding of diagnostics workflows and data, strong business acumen, and the ability to lead complex, global technology portfolios that advance business performance and differentiation. The leader also manages and develops a global team and serves as an active member of the ZTD Leadership Council.

Requirements

Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
At least 15 years of relevant experience in digital strategy, product management, technology leadership, or related disciplines.
At least 7 years of experience in a leadership role.
Strong understanding of IT service management, technology delivery, and operational excellence.
Demonstrated expertise in digital strategy and product management.
Excellent leadership, communication, relationship-building, and stakeholder management skills.
Ability to develop and execute strategic technology plans across complex, global organizations.
Experience managing budgets, forecasts, and technology investments.
Strong understanding of security best practices, data privacy regulations, and compliance standards relevant to digital products in regulated industries.
Ability to lead and influence cross-functional and matrixed teams, including internal technology organizations, business stakeholders, and external partners.
Experience managing complex technology portfolios and large-scale transformation initiatives.
Ability to travel as business needs require.
Flexibility to work outside regular business hours when necessary to support a global organization.
Must possess or obtain authorization to work in the U.S.

Nice To Haves

Master’s degree.

Responsibilities

Define governance, prioritization, and investment allocation across the Diagnostics technology portfolio, keeping delivery partners aligned with business priorities.
Define and drive the end-to-end Diagnostics technology strategy across Point of Care, Reference Labs, and commercial, marketing, and service solutions.
Partner with Global Diagnostics and ZRL leadership to translate business priorities into actionable technology roadmaps.
Lead the Diagnostics digital ecosystem, delivering integrated platforms across instruments, laboratory operations, data, integrations, and digital touchpoints.
Enable business development and acquisition activities through technology due diligence, integration strategy, and value realization.
Balance innovation and reliability in a regulated environment, setting direction for modern technology architectures while maintaining compliance and business continuity.
Serve as the single point of accountability to Diagnostics leadership for technology initiatives, coordinating ZTD delivery partners, external vendors, and platform teams.
Build and maintain relationships with business stakeholders and leaders across ZTD.
Lead annual budget planning, quarterly forecasting, and monthly financial management across projects, products, and business-as-usual activities.
Align IT services, investments, and priorities with business objectives and strategies.
Drive timely, on-budget delivery of IT and digital initiatives with internal and external delivery teams.
Establish and maintain service levels through defined KPIs and performance measurement.
Own end-to-end delivery outcomes across the Diagnostics technology portfolio, aligning delivery teams with strategic priorities, timelines, and quality standards.
Define capacity requirements and influence resource allocation across partner delivery organizations.
Drive execution excellence across multi-year initiatives while maintaining agility, reliability, quality, and operational readiness.
Lead acquisition-related technology initiatives in alignment with ZTD and Diagnostics priorities, timelines, budgets, and architecture strategy.
Define delivery KPIs, hold partners accountable, and establish vendor strategy and performance governance.
Partner with global and regional business leaders to align digital strategies and technology investments with business goals.
Collaborate with ZTD Global Commercial leaders on build-versus-buy decisions informed by the competitive landscape and existing team capabilities.
Work across ZTD partner teams, including Enterprise Architecture, Commercial Architecture, Global Infrastructure, Information Security, DPE, DDA, and Compliance, to establish architecture guidelines and enable product delivery.
Lead, mentor, and develop a global team of Diagnostics business partners, architects, and IT leaders while influencing a broader matrix of ZTD delivery teams.
Foster collaboration, innovation, accountability, and continuous improvement.
Ensure the team has the skills, capabilities, and resources required to achieve business objectives.
Manage the team in alignment with ZTD workforce strategy, including supporting the establishment and continued development of the India Capabilities Center.
Serve as an active member of the ZTD Leadership Council.