Head of Workplace Solutions Group

Samsung Semiconductor • San Jose, CA

12d

About The Position

Samsung Semiconductor is seeking a leader to head its Workplace Solutions Group (WSG), responsible for workplace experience and operations at the San Jose US headquarters campus and regional offices across the United States. The role shapes physical environments and services across the employee journey, including arrival and onboarding, facilities, cafés and food, events, amenities, building systems, and security. The goal is to create welcoming, reliable workplaces that support employees and business needs.

The Head of WSG oversees Workplace Experience, Facilities Operations and Maintenance, workplace and facilities project roadmaps, site reliability, EHS, and physical security. The role manages WSG operating and capital budgets and facilities management and service partners; leads and develops Samsung employees and outsourced partners; and presents plans and results to senior leadership. It reports to the SVP People Team and is a member of the People Leadership Team, partnering with HR, Finance, Real Estate and Construction, IT, Cybersecurity, MarCom, the business, and corporate security in Korea. Some travel to US offices is required.

Requirements

• 20+ years leading workplace, facilities, or corporate services at scale, including environments such as high-tech labs, data centers, open workspace, and cafeterias, with experience managing a headquarters-style campus and distributed offices.
• 10+ years of experience managing teams, with a strong track record of hiring high-performing talent.
• Track record of creating strong workplace experiences across the employee journey and improving them using feedback and data.
• Experience overseeing physical security, including service delivery and partnership with cybersecurity and a global corporate security organization.
• Experience with EHS and regulatory compliance, outsourced facilities and service partners, and operating and capital budgets.
• Experience managing critical environments and facilities hard services.
• Proven ability to deliver multiple projects on time and on budget amid competing priorities, and working knowledge of building trades.
• Experience in a large multinational company and with a culturally diverse leadership team.
• Examples of leading large-scale RFP processes to optimize relationships with key vendor partners.
• Bachelor's degree in business, engineering, facilities or construction management, security, or a related field, or equivalent experience.
• Some travel to US offices.
• Strategic thinking that connects workplaces to company culture and business goals.
• Solutions-oriented approach, innovation, effective communication, strong team leadership, collaboration across functions and cultures, curiosity, resilience, comfort with ambiguity and change, data-informed decision-making, and a service-minded approach.

Nice To Haves

• Certification such as CFM, CSP, or CPP.

Responsibilities

• Lead operations for the San Jose headquarters campus and regional offices across the United States.
• Shape the employee experience across arrival, onboarding, the built environment, café and food services, events, and amenities, partnering with HR.
• Own workplace enhancement and facilities project roadmaps and the reliability of building systems and critical infrastructure.
• Lead EHS and physical security, ensuring compliance with applicable laws and regulations and coordinating security as a service with Cybersecurity and corporate security in Korea.
• Manage WSG operating and capital budgets, including annual plans.
• Oversee facilities management and service partners, holding vendors accountable for service and performance.
• Lead, develop, and coach WSG employees and service lines.
• Present plans and results regularly to senior leadership and serve as a member of the People Leadership Team.
• Manage VIP visitors and events with a high level of customer service.
• Deliver projects on time and within budget while managing competing priorities.

Benefits

• Medical, dental, vision, and 401(k) benefits.
• Incentive opportunities based on individual and company performance.
• Charitable giving match and opportunities to participate in community activities.
• 4+ weeks of paid time off per year, plus holidays and sick leave.
• Fertility care or adoption stipend, caregiver support, and medical travel support.
• On-demand emotional wellness apps and free confidential therapy sessions.
• Onsite café and gym, plus virtual fitness classes.
• Flexible work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive