Head of Commercial Solutions

Stripe • South San Francisco, CA

7d

About The Position

Stripe’s Global Business Services (GBS) team is seeking a Head of Commercial Solutions to lead and scale its Commercial Solutions team. The role manages and supports Commercial Solutions Program Managers; develops and implements commercial strategies; and oversees portfolio and resource management for commercial construct launches and product commercialization processes. It also establishes program management standards and best practices to promote consistency and quality across programs and projects.

The position is accountable for deliverables across the team’s functional areas, setting a 12–24 month vision and growth trajectory, aligning with senior leadership on Stripe’s commercial evolution and strategies, and serving as a change agent across Stripe. The role partners with sales and cross-functional organizations and supports the Go-To-Market organization as GBS’s Commercial Program PMO. It calls for experience in program management, deal policies and processes, commercial frameworks, complex sales motions, developing teams through high-growth phases, and addressing Enterprise needs. The successful candidate will bring SaaS product and commercial contracting strategy experience, strong program management skills, and the communication skills and executive presence to engage Stripe and user senior leadership.

Requirements

• 10+ years of experience in program management, deal management, pricing strategy, financial consulting, or legal work.
• 5+ years of experience managing and developing a team, including defining roles and team scope, organizational priorities, and team strategy.
• Experience managing a team of experienced Commercial Solutions Program Managers.
• Experience in ambiguous, rapidly scaling environments and comfort with high agency.
• Strong communication, presentation, negotiation, and project management skills, applied with an executive perspective.
• Deep understanding of the Payments or SaaS domains, with a track record of program-managing commercial initiatives and scaling processes to enhance quote-to-cash.
• Ability to articulate business strategy at the C-suite level and advise organizations on using technology and services to achieve business goals.
• Experience scaling cross-organizational programs, including commercial construct launches, policy development and process implementation, system deployments, and inter-team process design from pre- to post-execution.
• Business sense, strong ownership, and ability to scale large mechanisms.

Nice To Haves

• Experience building teams from the ground up and defining the functional space, strategy, and pace.
• Familiarity with emerging IT and business trends and experience supporting complex transactions such as M&A, IP acquisitions, and revenue-share models.
• Deep understanding of the Payments or SaaS domain and experience scaling a business practices or commercial structuring function.
• BA/BS degree in Business, Technology, Finance, or Economics.
• MBA degree in Business, Technology, Finance, or Economics.
• JD degree with experience in Corporate or International Law.

Responsibilities

• Lead and scale the Commercial Solutions team, developing, implementing, and evolving Enterprise-ready commercial programs.
• Set a strategic vision while balancing PMO maturity, capacity management, and stakeholder needs.
• Provide senior leadership with reporting and progress updates on key initiatives.
• Collaborate with Accounting, Commercial Legal, Engineering, Billing, Business Practices, Deal Strategy, and Deal Pricing to advance commercial construct initiatives and NPI processes, serving as GBS’s Commercial Program PMO for the GTM organization.
• Work cross-functionally to create and drive global mechanisms for efficient deal-making processes.
• Build credibility and trust with internal customers, including senior leadership and Stripe’s C-suite.
• Provide leadership, communication, program management, and coaching.
• Sponsor and advocate for major change in commercial constructs, including evolving commercial program management, expanding standardization of commercial variants and approvals, enabling policy and process, and implementing system and process changes to streamline deal cycles.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed