Head of Technical Solutions

CREW • Brooklyn, NY

21h • Onsite

About The Position

The Head of Technical Solutions combines wastewater treatment expertise with strategic relationship-building to scale CREW’s technology and support its adoption by utilities, municipalities, and industry partners. The role supports Engineering, Operations, and R&D in product development, system performance, and the design, procurement, and integration of hardware with utility partners. Working with CREW’s Advisory team and CEO, the role also helps define scientific priorities, mentor science team members, and advance research and analysis.

The position is full-time and based onsite at CREW’s Brooklyn, New York office. Remote work may be considered for exceptional candidates, with regular travel to Brooklyn expected. The role also requires travel to project sites, estimated at 20–50%.

Requirements

• Bachelor’s degree in Environmental Engineering, Chemical Engineering, Civil Engineering, or a related field.
• 10 or more years of experience in wastewater process engineering, biological treatment design, or related fields.
• Strong understanding of wastewater treatment processes, including nutrient removal, solids handling, and pH and alkalinity control.
• Experience developing and reviewing PFDs, P&IDs, site layouts, mass balance calculations, and process unit designs.
• Exceptional technical writing skills and ability to communicate complex process science clearly to utility executives, consulting engineers, and other stakeholders.
• Familiarity with process modeling tools such as BioWin, SUMO, GPS-X, ASM libraries, or equivalent.
• Familiarity with analytical methods used in wastewater and aqueous chemistry system characterization, such as IC, TIC, and ICP, and ability to interpret analytical data.
• Experience with statistical programming and modeling, such as Python, R, or MatLab.
• Comfort working in a rapidly evolving setting, quickly synthesizing new information, adjusting focus, and maintaining high-impact results.
• Ability to travel 20–50% to project sites.
• Demonstrates extreme ownership, empathy, willingness to work closely with the team, and a growth mindset.

Nice To Haves

• Master’s or PhD degree.
• Professional Engineer (PE) license.

Responsibilities

• Serve as CREW’s primary technical subject matter expert in utility-facing engagements.
• Lead technical scoping conversations with utility engineering and operations teams, connecting CREW’s biological treatment technology to their process needs, infrastructure constraints, and discharge requirements.
• Lead technical contributions to RFP/RFQ responses, including process-level framing and technical positioning, and develop reusable resources for future opportunities.
• Conduct and oversee preliminary site assessments and technical fit evaluations, personally leading strategic or complex opportunities and helping establish scalable qualification processes.
• Mentor future team members, refine customer engagement processes, and contribute to hiring, onboarding, and organizational development as the team expands.
• Identify, develop, and manage strategic partnerships with utilities, municipal water authorities, engineering firms, and co-deployment partners.
• Coordinate with the Commercial Team to own senior-level relationships at target accounts, including utility directors, chief engineers, and operations leads.
• Contribute to external technical positioning through white papers, abstracts, peer-reviewed papers, and presentations.
• Provide process and mechanical engineering judgment for design reviews and active deployments, supporting Operations and Wastewater Engineering with design and field questions.
• Support product development and the design, procurement, integration, and performance of CREW’s systems with utility partners.

Benefits

• Equity through option grants.
• Flexible paid time off.
• 401(k) plan.
• Well-equipped office environment.
• Health benefits offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior