Head of Workplace Experience

Momentum•Dallas, TX

20h•Onsite

About The Position

Momentum is a respected collection of independent companies, including PMG, Koddi, Further. We serve as a premier global business transformation partner for over 125 of the Fortune 500 brands. With 1,400 global employees and $5B in media spend under management, we foster a fast-growing, values-driven, people-first environment where you can thrive. Our portfolio of companies partners with some of the world’s most iconic and ambitious brands. We combine scalability with a solutions-oriented approach to deliver fast-paced, innovative results for our customers while creating meaningful growth opportunities for our teams. If you are looking for opportunities to grow in your career and are passionate about being at the forefront of data and technology, and driving rapid innovation in the future of commerce, we would love to talk with you about joining Momentum. We believe that a culture of belonging, inclusion, and diversity is key to empowering our team members to thrive both personally and professionally. Living out our values is not just a goal; it's a daily practice! For more information, please visit www.momentum.com. The Opportunity We are seeking a dynamic and experienced Head of Workplace Experience & Operations to lead our global workplace strategy and operations across 13 offices in North America. As a key member of our team, you will be responsible for creating and maintaining exceptional workplace experiences that support our company culture, foster collaboration, and enhance employee well-being. You'll play a key role in our team, collaborating closely with dynamic and talented individuals. You'll contribute to key responsibilities such as planning innovative workplace environments and be part of our mission to enable, accelerate, and empower our partners at Momentum companies, allowing them to deliver best-in-class solutions for their customers. Ready to join our team? Join us. Join us in this full-time role, based in our Dallas Office at The Link at Uptown: 2601 Olive Street, Dallas, TX. Be part of a vibrant community where amazing people, data & insights, and perpetual innovation converge to shape the future of digital commerce! About This Role at Momentum As the Head of Workplace Experience & Operations - North America at Momentum, your days will be dynamic and filled with opportunities to contribute to our mission. Here's a glimpse into what your typical day might look like: Develop and implement a comprehensive workplace strategy that aligns with the company's goals and values across 13 offices, while considering the nuances of each portfolio company within the Momentum ecosystem. Oversee the day-to-day operations of all office spaces, including facilities management, space planning, and office services. Provide mentorship, lead and manage a team of workplace coordinators and facility operations managers to ensure the smooth functioning of office environments while also supporting team’s development. Drive initiatives to enhance workplace experience, employee engagement, and satisfaction through innovative design, amenities, and programs that surprise and delight our most important customers – all Momentum companies' employees. Collaborate with cross-functional teams to integrate cutting-edge technology solutions with People & Culture and IT systems to enhance workplace efficiency and productivity. Effectively communicate workplace strategies and initiatives to stakeholders across departments, fostering a culture of collaboration and alignment. Manage vendor relationships and contracts for facility services, ensuring quality, cost-effectiveness, and compliance with company standards. Develop and manage budgets for workplace operations, monitoring expenses and proactively identifying opportunities for cost savings and efficiency improvements. Implement health and safety protocols and ensure compliance with local regulations and best practices across all office locations. Monitor and analyze workplace trends and best practices to continuously improve our workplace operations and consistently elevate the employee experience. Create an equitable and welcoming workplace environment for all employees. Identify and implement sustainable workplace practices and promote environmental stewardship across all office locations.

Requirements

Bachelor's degree ideally in Facilities Management, Business Administration or a related field.
Proven track record of successfully managing workplace operations for a global organization with multiple offices.
Strong leadership and management skills, with the ability to motivate and inspire teams to strive for excellence.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization, demonstrating adaptability in adjusting to different personalities and versatile communication styles.
In-depth knowledge of workplace best practices, industry trends, and regulatory requirements.
Strong analytical and problem-solving abilities, with a results-driven mindset.
Ability to handle multiple priorities and work in a fast-paced environment, navigating ambiguity and remaining agile.
Minimum of 12+ years of relevant experience in the specified field, including experience in managing workplace operations, overseeing facilities management, leading teams, and implementing workplace strategies.

Nice To Haves

Experience in a holding company and/or in a start-up environment is a definite plus.

Responsibilities

Develop and implement a comprehensive workplace strategy that aligns with the company's goals and values across 13 offices, while considering the nuances of each portfolio company within the Momentum ecosystem.
Oversee the day-to-day operations of all office spaces, including facilities management, space planning, and office services.
Provide mentorship, lead and manage a team of workplace coordinators and facility operations managers to ensure the smooth functioning of office environments while also supporting team’s development.
Drive initiatives to enhance workplace experience, employee engagement, and satisfaction through innovative design, amenities, and programs that surprise and delight our most important customers – all Momentum companies' employees.
Collaborate with cross-functional teams to integrate cutting-edge technology solutions with People & Culture and IT systems to enhance workplace efficiency and productivity.
Effectively communicate workplace strategies and initiatives to stakeholders across departments, fostering a culture of collaboration and alignment.
Manage vendor relationships and contracts for facility services, ensuring quality, cost-effectiveness, and compliance with company standards.
Develop and manage budgets for workplace operations, monitoring expenses and proactively identifying opportunities for cost savings and efficiency improvements.
Implement health and safety protocols and ensure compliance with local regulations and best practices across all office locations.
Monitor and analyze workplace trends and best practices to continuously improve our workplace operations and consistently elevate the employee experience.
Create an equitable and welcoming workplace environment for all employees.
Identify and implement sustainable workplace practices and promote environmental stewardship across all office locations.