Head of Workplace Experience

Momentum • Dallas, TX

4d • Onsite

About The Position

Momentum is seeking a dynamic and experienced Head of Workplace Experience & Operations to lead our global workplace strategy and operations across 13 offices in North America. As a key member of our team, you will be responsible for creating and maintaining exceptional workplace experiences that support our company culture, foster collaboration, and enhance employee well-being. You'll play a key role in our team, collaborating closely with dynamic and talented individuals. You'll contribute to key responsibilities such as planning innovative workplace environments and be part of our mission to enable, accelerate, and empower our partners at Momentum companies, allowing them to deliver best-in-class solutions for their customers. This is a full-time role, based in our Dallas Office at The Link at Uptown: 2601 Olive Street, Dallas, TX. Be part of a vibrant community where amazing people, data & insights, and perpetual innovation converge to shape the future of digital commerce!

Requirements

• Bachelor's degree ideally in Facilities Management, Business Administration or a related field.
• Proven track record of successfully managing workplace operations for a global organization with multiple offices.
• Strong leadership and management skills, with the ability to motivate and inspire teams to strive for excellence.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization, demonstrating adaptability in adjusting to different personalities and versatile communication styles.
• In-depth knowledge of workplace best practices, industry trends, and regulatory requirements.
• Strong analytical and problem-solving abilities, with a results-driven mindset.
• Ability to handle multiple priorities and work in a fast-paced environment, navigating ambiguity and remaining agile.
• Minimum of 12+ years of relevant experience in the specified field, including experience in managing workplace operations, overseeing facilities management, leading teams, and implementing workplace strategies.

Nice To Haves

• Experience in a holding company and/or in a start-up environment is a definite plus.

Responsibilities

• Develop and implement a comprehensive workplace strategy that aligns with the company's goals and values across 13 offices, while considering the nuances of each portfolio company within the Momentum ecosystem.
• Oversee the day-to-day operations of all office spaces, including facilities management, space planning, and office services.
• Provide mentorship, lead and manage a team of workplace coordinators and facility operations managers to ensure the smooth functioning of office environments while also supporting team’s development.
• Drive initiatives to enhance workplace experience, employee engagement, and satisfaction through innovative design, amenities, and programs that surprise and delight our most important customers – all Momentum companies' employees.
• Collaborate with cross-functional teams to integrate cutting-edge technology solutions with People & Culture and IT systems to enhance workplace efficiency and productivity.
• Effectively communicate workplace strategies and initiatives to stakeholders across departments, fostering a culture of collaboration and alignment.
• Manage vendor relationships and contracts for facility services, ensuring quality, cost-effectiveness, and compliance with company standards.
• Develop and manage budgets for workplace operations, monitoring expenses and proactively identifying opportunities for cost savings and efficiency improvements.
• Implement health and safety protocols and ensure compliance with local regulations and best practices across all office locations.
• Monitor and analyze workplace trends and best practices to continuously improve our workplace operations and consistently elevate the employee experience.
• Create an equitable and welcoming workplace environment for all employees.
• Identify and implement sustainable workplace practices and promote environmental stewardship across all office locations.

Benefits

• Comprehensive total rewards package
• Discretionary annual bonus
• Comprehensive benefits package for full-time employees
• Healthcare benefits
• 401(k) plan with an employer match
• Short-term and long-term disability coverage
• Life insurance
• Paid time off
• Parental leave
• Various paid holidays
• Opportunities for involvement in a wide range of challenging and impactful projects
• Career advancement and development within our growing organization

What This Job Offers

• Job Type: Full-time
• Career Level: Manager