Head of Web and Digital Experience

Tanium•Durham, NC

1d•Hybrid

About The Position

We are hiring a Head of Web & Digital Experience (reports to the CTO) to own our website strategy and execution end-to-end—setting direction on what we build, partnering with design and engineering to ship, and using analytics to continuously improve the customer journeys that matter most (brand, CTAs, and user flows). This role is a strategic owner for Tanium.com as a product surface: someone who can translate business goals into a cohesive site experience, create a clear roadmap, and drive a high-quality operating rhythm with cross-functional partners. This position follows the Company’s hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX; Bellevue, WA; Durham, NC; Emeryville, CA; or Reston, VA.

Requirements

Experience owning a website roadmap and driving cross-functional delivery (design + development + content partners).
Strong instincts for UX, brand consistency, and high-quality execution; able to set and enforce a quality bar.
Deep comfort with web analytics and using data to prioritize, diagnose issues, and drive improvements.
Brings sound judgment and a thoughtful point of view—comfortable asking hard questions, surfacing tradeoffs, and helping teams align on the best path forward.
Demonstrated ability to lead through influence and work effectively with senior stakeholders.

Nice To Haves

Familiarity with common web tooling (CMS, analytics, performance monitoring).
Ability to refine and improve existing content and page structure (without being the primary writer).
Strong engineering partnership instincts and technical curiosity (able to translate between business goals and technical constraints).

Responsibilities

Define and own the website vision, roadmap, and prioritization framework aligned to company and go-to-market goals.
Translate business objectives into clear requirements and measurable outcomes for key site journeys.
Identify the highest-impact opportunities to improve navigation, messaging clarity, CTAs, and conversion paths.
Partner closely with UX/design, web developers, and engineering leadership to deliver improvements and releases.
Coordinate with content stakeholders to ensure pages and journeys are accurate, on-brand, and effective (this role is not expected to be the primary net-new writer).
Establish an operating cadence for intake → planning → build → QA → approvals → release → measurement.
Be meticulous about UX, brand consistency, accessibility, and performance across the site.
Drive continuous optimization through structured testing (e.g., A/B tests), experimentation, and iterative improvements.
Maintain site/platform stewardship in partnership with engineering: reliability, maintainability, performance, and scalable patterns.
Own web analytics instrumentation, dashboards, and reporting (what’s working, what isn’t, and what we’ll do next).
Define and track success metrics for top journeys and landing pages; use insights to inform roadmap decisions.
Partner with stakeholders to ensure conversion definitions and KPIs are clear, consistent, and actionable.