Global Trade Solutions, Head of US Healthcare - North America

HSBC Global Services LimitedNew York, NY
Hybrid

About The Position

HSBC is seeking a Head of US Healthcare - North America to lead its Global Trade Solutions (GTS) business within the Healthcare industry. This role involves developing the US sector strategy for trade finance, driving sustainable revenue and asset growth, and enhancing competitive advantage. The position requires a deep understanding of structured trade products, risk mitigation, and the healthcare industry's supply chains and regulatory environments. The Head of US Healthcare will build and deepen client relationships, collaborate with internal and external stakeholders, and represent HSBC at industry events. The role reports to the Global Head of Consumer & Healthcare, GTS.

Requirements

  • Extensive knowledge of GTS business, offerings, regulatory environment, and market dynamics.
  • Track record in structuring large complex deals, payables, receivables, including highly complex trade loan structures using risk mitigation instruments.
  • In-depth knowledge and experience in Trade Asset Distribution from large scale deal origination and sell down.
  • Comprehensive knowledge of macro trends and Healthcare industry group dynamics in a continuously evolving external environment.
  • Suitable corporate/wholesale banking experience with solid sales experience with healthcare clients.
  • Experience of creating, leading, and motivating a team.
  • Experience of working within a matrixed environment, including reporting internationally.
  • Excellent communication and inter-personal skills, with experience of dealing with executives at all levels.
  • Proven ability in identifying and meeting customer needs through matching a broad range of products and services and having delivered creative and flexible customer solutions.
  • Strategic vision of the business and proven track record in performance execution.
  • Ability to gather, analyse, and interpret comprehensive information and/or customer requirements to provide solutions that are commercially viable and sustainable.
  • Credit assessment skills, particularly regarding more complex and structured facilities with an international dimension.
  • Flexibility and allowance for business travel.
  • Excellent time management, planning, and organisation skills.
  • Broad based knowledge of HSBC Group companies and product ranges.
  • Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

Nice To Haves

  • Experience of working within a matrixed environment preferred.

Responsibilities

  • Develop the US sector strategy for trade finance to deliver sustainable revenue and asset growth, profitability, and enhanced competitive advantage in the sector.
  • Drive thought leadership and industry knowledge across the HSBC network.
  • Build new and deepen existing US healthcare client relationships, while ensuring fair outcomes for customers.
  • Drive collaboration with internal and external stakeholders to share expertise and strategic guidance on the sector.
  • Strengthen client relationships and shape market expertise on trade finance in the healthcare sector.
  • Assess risk dynamics of clients and deals and build adequate risk mitigants for a sustainable and risk-acceptable structure for the bank and the client.
  • Contribute to building next-generation trade financing solutions to improve sector penetration and key wins.
  • Leverage trade expertise to provide solutions for replication opportunities across global GTRF sites and develop a robust escalation framework to unblock deals.
  • Maintain in-depth knowledge of global healthcare industry trends, supply chains, regulatory environments, and working capital needs.
  • Understand current economic trends and their impact on HSBC to identify key levers for capitalizing on opportunities or minimizing downside exposure.
  • Drive industry-leading best practices across the GTS and Bank network through partnership with internal teams and external industry experts.
  • Up-skill the sales force to drive strategic client conversations via regular teach-in sessions.
  • Represent the bank at industry events, trade forums, and sector-focused client roundtables.
  • Maintain strong awareness of competitor, economic, political, and regulatory environments impacting the business.
  • Define, own, and execute the trade finance growth strategy for the Healthcare Industry in alignment with the GTS strategy.
  • Identify and lead a portfolio of healthcare clients across the ecosystem, including pharmaceuticals, med-tech, care providers, R&D, CRO, CMO, and distributors.
  • Direct resources to achieve sector-specific targets and long-term growth, maximizing the contribution of Healthcare Industry Group clients to the GTS portfolio.
  • Drive sustainable revenue growth through relationship building, client strategic plans, and pipeline management for both existing and new customers.
  • Work with portfolio management and distribution teams to deliver a suitable distribution strategy for the Healthcare Industry client portfolio.
  • Shape sector-specific solutions that align with clients’ evolving working capital and trade finance needs.
  • Build a culture of sales excellence, lead origination, structuring, and negotiation of large and complex trade finance transactions.
  • Ensure full compliance with evolving regulatory requirements and that reputational risk impact is mitigated/minimized for GTS.
  • Build and maintain strategic relationships with C-suite, Treasurer, Chief Procurement Officer, and other decision-makers across key Healthcare Industry Group clients.
  • Drive revenue growth to maximize commercial profitability and relationship depth and bank returns.
  • Lead the development and execution of a client-centric culture that delivers superior support to Healthcare Industry clients.
  • Facilitate and ensure effective alignment and champion collaboration with CIB and Cross-Product teams, as well as key HSBC global and regional stakeholders.
  • Ensure timely distribution of relevant industry group insights, case studies, and content to stakeholders.
  • Develop and lead a team of high-performance, specialized sales professionals focused on the Healthcare Industry Group.
  • Develop and maintain an environment of consistent performance measurement, training, development, career management, and succession planning.
  • Lead and encourage constructive global teamwork by demonstrating collaboration and matrix navigation.
  • Champion the provision of knowledge, training, tools, content, and insights to build a “best in class” team and engage Healthcare clients effectively.
  • Promote colleague well-being and a diverse and inclusive culture.
  • Ensure the fair treatment of customers is at the heart of everything done.
  • Adhere to HSBC risk policies and procedures, including notification and escalation of any concerns.
  • Continually reassess operational risks associated with the role and inherent in the business.
  • Demonstrate adherence to Regulatory & Compliance matters and maintain awareness of operational risk and minimize its likelihood.
  • Maintain and observe HSBC internal control standards.
  • Foster a compliance culture and implement Group Compliance Policy by managing compliance risk.
  • Ensure adequate compliance resources are in place and training is provided.

Benefits

  • Access to tailored professional development opportunities.
  • Competitive pay and benefits package.
  • Robust Wellness Hub.
  • Welcoming and inclusive work environment.
  • Empowerment to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy.
  • Generous matching gift program.
  • Comprehensive program of immersive Sustainability and Climate Change Initiatives.
  • Employee Resource Groups.
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