Head of Technology - Investment Services

U.S. Bank National Association•New York, NY
•$214,795 - $252,700

About The Position

U.S. Bank is seeking a strategic and transformational technology executive to lead technology strategy and delivery for its Investment Services business, the bank’s institutional trust, custody, and fund servicing franchise. The role supports products including ETF servicing, Alternative Investments, Fund Services, Corporate Trust, and Global Custody, and partners directly with the Head of Global Investment Services to develop and execute technology strategy. The Head of Investment Services Technology will enable revenue growth, improve client experiences, strengthen risk management, and modernize critical platforms. This highly visible executive will influence senior business and technology stakeholders and lead large-scale transformation initiatives across front-office, middle-office, and enterprise functions. The role partners with business and technology leaders to align platforms, operating models, talent, and technology capabilities. The position leads a geographically dispersed global technology organization and oversees significant technology investments and budgets. It also establishes partnerships across business, risk, compliance, legal, and audit functions to maintain effective controls while enabling innovation and speed to market. U.S. Bank offers a comprehensive benefits package, subject to eligibility requirements.

Requirements

  • Bachelor's degree or equivalent work experience.
  • 15+ years of experience leading large-scale technology organizations, including senior executive leadership experience.
  • Extensive experience developing and executing technology strategies supporting ETF, Alternative Investments, Fund Services, Corporate Trust, and Escrow products.
  • Experience evaluating and deploying emerging technologies, including AI-enabled solutions, to enhance business outcomes and operational effectiveness.
  • Demonstrated ability to influence and partner with executive-level business leaders on strategic priorities and technology investments.
  • Experience leading large transformation programs involving platform modernization, organizational change, and delivery at scale.
  • Strong understanding of technology risk management, regulatory requirements, information security, and operational resiliency practices within financial services.
  • Proven track record integrating acquired organizations, platforms, or technology capabilities.
  • Demonstrated success leading complex global technology teams through rapid growth and organizational transformation.
  • Strong executive presence and ability to influence and inspire technical and non-technical audiences.
  • Strong business acumen, deep product knowledge, and ability to connect technology investments to business growth and competitive advantage.
  • Ability to build trust and credibility with senior leaders and stakeholders, drive large-scale change, balance innovation with risk management and disciplined execution, and develop talent and future leadership pipelines.
  • Ability to comply with U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Responsibilities

  • Define and execute the technology vision, strategy, and investment roadmap supporting Global Investment Services growth objectives.
  • Partner with senior business executives to translate business strategy into scalable technology solutions.
  • Lead a large, geographically dispersed global technology organization responsible for application development, platform modernization, technology operations, architecture, and delivery execution.
  • Drive transformation initiatives by reducing legacy complexity, rationalizing applications and infrastructure, and implementing scalable solutions that support growth, resilience, and operational efficiency.
  • Provide executive leadership on strategic platform decisions, including modernization, third-party solutions, build-versus-buy evaluations, and emerging AI-enabled capabilities.
  • Influence enterprise technology strategy through participation in senior technology leadership teams and cross-functional governance forums.
  • Build partnerships across business, risk, compliance, legal, and audit functions to maintain an effective control environment while enabling innovation and speed to market.
  • Attract, develop, and retain technology talent and build an inclusive, high-performing leadership culture focused on accountability, execution, and continuous improvement.
  • Oversee significant technology investments and budgets, ensuring delivery excellence and maximizing business value and return on investment.

Benefits

  • Healthcare coverage (medical, dental, and vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation from two to five weeks depending on salary grade and tenure
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law
  • Incentive and recognition programs
  • Equity stock purchase
  • Pension
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