Head of Technology - Investment Services
About The Position
U.S. Bank is seeking a strategic, transformational technology executive to lead Investment Services Technology. Investment Services is U.S. Bank’s institutional trust, custody, and fund servicing franchise. The role sets and delivers technology strategy supporting business products and the growth and evolution of Investment Services, including ETF servicing, Alternative Investments, Fund Services, Corporate Trust, and Global Custody. The Head of Investment Services Technology partners directly with the Head of Global Investment Services to develop and execute technology strategy that supports revenue growth, improves client experiences, strengthens risk management, and modernizes critical platforms. As a highly visible executive, this leader influences senior business and technology stakeholders and drives large-scale transformation across front-office, middle-office, and enterprise functions. The role also partners with business and technology leaders to align platforms, operating models, talent, and technology capabilities with business strategies. The position leads a large, geographically dispersed global technology organization and oversees strategic platform decisions, technology investments, budgets, and delivery. The executive builds strong partnerships across business, risk, compliance, legal, and audit functions to sustain an effective control environment while enabling innovation and speed to market. The role also focuses on attracting, developing, and retaining technology talent and fostering an inclusive, high-performing leadership culture.
Requirements
- Bachelor’s degree or equivalent work experience.
- 15+ years of experience leading large-scale technology organizations, including senior executive leadership experience.
- Experience developing and executing technology strategies supporting ETF, Alternative Investments, Fund Services, Corporate Trust, and Escrow products.
- Experience evaluating and deploying emerging technologies, including AI-enabled solutions, to enhance business outcomes and operational effectiveness.
- Demonstrated ability to influence and partner with executive-level business leaders on strategic priorities and technology investments.
- Experience leading large transformation programs involving platform modernization, organizational change, and delivery at scale.
- Strong understanding of technology risk management, regulatory requirements, information security, and operational resiliency practices within financial services.
- Proven track record integrating acquired organizations, platforms, or technology capabilities.
- Demonstrated success leading complex global technology teams through periods of rapid growth and organizational transformation.
- Strong executive presence and ability to influence and inspire technical and non-technical audiences.
- Strong business acumen, including strategic thinking and deep product knowledge, and ability to connect technology investments to business growth and competitive advantage.
- Ability to build trust and credibility with senior leaders and stakeholders, drive large-scale change, balance innovation with risk management and disciplined execution, and develop talent and future leaders.
Responsibilities
- Define and execute the technology vision, strategy, and investment roadmap supporting U.S. Bank’s Global Investment Services growth objectives.
- Partner with senior business executives to translate business strategy into scalable technology solutions.
- Lead a large, geographically dispersed global technology organization responsible for application development, platform modernization, technology operations, architecture, and delivery execution.
- Drive transformation by reducing legacy complexity, rationalizing applications and infrastructure, and implementing scalable solutions that enable growth, resilience, and operational efficiency.
- Provide executive leadership for strategic platform decisions, including modernization, third-party solutions, build-versus-buy evaluations, and emerging AI-enabled capabilities.
- Influence enterprise technology strategy through participation on senior technology leadership teams and cross-functional governance forums.
- Partner with business, risk, compliance, legal, and audit functions to maintain an effective control environment while enabling innovation and speed to market.
- Attract, develop, and retain technology talent and build a high-performing, inclusive leadership culture focused on accountability, execution, and continuous improvement.
- Oversee significant technology investments and budgets, ensuring delivery excellence while maximizing business value and return on investment.
Benefits
- Healthcare, including medical, dental, and vision coverage.
- Basic term and optional term life insurance.
- Short-term and long-term disability coverage.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation of two to five weeks depending on salary grade and tenure.
- Up to 11 paid holiday opportunities.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
- Incentive and recognition programs.
- Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
