Head of Technology Governance & Program Management, Senior Vice President

State Street•Boston, MA

28d•$225,000 - $337,500•Onsite

About The Position

State Street is seeking a Head of Technology Governance and Program Management to strengthen independent governance of risk, regulatory program management, and remediation across its Global Technology Services (GTS) organization. The role will connect execution across initiatives through dependency management, transparent reporting, and improved accountability. It will oversee sustainable governance processes and execution management for strategic remediation programs and large-scale initiatives, ensuring interdependencies are identified and managed iteratively. The leader will provide independent portfolio reporting in alignment with standards set by the CAO and report to organizational leadership, relevant committees, regulators, advisors, and other external parties as required. The position reports to the CIO International, Head of GTS Transformation, Risk and Governance. It is primarily office-based, with some flexible work opportunities. The primary location is in the United States, preferably Boston; candidates based in London, UK may also be considered. Internal associates will be considered. The role provides independent program execution for technology regulatory and risk transformation initiatives across GTS. It manages interdependencies and critical-path items, tracks milestones and success criteria, and aligns delivery with a strategic end state. The leader collaborates with CIO leadership, second- and third-line teams, and country leaders; manages senior managers and program-management resources; supports effective remediation planning and resourcing; and provides governance across programs and horizontal risk and governance transformation work.

Requirements

At least 10 years of related experience in the financial services industry, including experience managing in an executive capacity.
Demonstrated experience managing complex transformation or remediation programs.
Relevant regulated financial services expertise and understanding of the challenges of large-scale technology transformation.
Experience managing cross-border teams across multiple locations.
Extensive experience managing large, complex third parties critical to program success.
Extensive, in-depth program management experience, including leadership of multi-year, cross-functional, or enterprise-wide programs.
Exceptional understanding of standards-based program management and business analysis practices, including Agile, Six Sigma, or Lean.
Demonstrable skills with program and project management tools and methodologies.
Strong project planning skills and expertise managing large, complex programs across multiple workstreams, releases, and complex data migrations.
Ability to manage multiple stakeholders across organizational lines and execute effectively in an evolving environment with competing priorities.
Integrity, sound judgment, transparency, consistency, and the ability to communicate and manage complex or difficult messages.
Ability to anticipate program challenges, threats, and unintended consequences using data and input from others.
Ability to create structure and repeatable processes in unstructured environments while adapting agilely to emerging challenges.

Nice To Haves

Experience with strong connectivity to regulators.
A bachelor's or master's degree in Computer Science, Engineering, or a related technical field, or relevant work experience.
Experience with US regulations and strong working knowledge of European and Asia Pacific regulations.
Extensive background in executing change and understanding the regulatory landscape and emerging themes.
Understanding of risk and regulatory positions for a global bank and of technology organizational contexts.

Responsibilities

Provide independent program execution for technology regulatory and risk transformation initiatives across the GTS organization.
Manage program interdependencies and critical-path items, ensuring success criteria are met by required milestones and delivery supports the strategic end state.
Collaborate with the CIO leadership team, second- and third-line teams, and country leaders to align stakeholders and manage escalations.
Manage dependencies across programs to anticipate issues and achieve outcomes across different sources and jurisdictions.
Prepare clear, succinct reporting consistent with CAO office standards for organizational committees, including CRC, TRC, and TORC, and for regulators, BRG, and other board committees as required.
Manage senior managers responsible for converting gap findings into effective remediation plans.
Directly manage selected horizontal risk and governance transformation items while providing governance over program managers across the organization.
Manage resources responsible for continuity of program management and detailed execution planning arising from program findings and next steps, including MRIA submissions.
Ensure remediation plans and necessary full-time and consulting resources are in place to execute commitments and align work with existing programs.

Benefits

Retirement savings plan (401K) with company match.
Insurance coverage including basic life, medical, dental, vision, long-term disability, and optional additional coverage.
Paid time off including vacation, sick leave, short-term disability, and family care responsibilities.
Access to an Employee Assistance Program.
Incentive compensation, including eligibility for annual performance-based awards, subject to stated exclusions.
Eligibility for certain tax-advantaged savings plans.
Inclusive development opportunities.
Flexible work-life support.
Paid volunteer days.
Employee networks.