Head of Technology Governance & Program Management, Senior Vice President

State Street•Boston, MA

26d•Onsite

About The Position

State Street is seeking a senior technology governance and program management leader to strengthen independent governance of risk, regulatory programs, and remediation across its GTS organization. The role is responsible for connecting execution through dependency management, transparent reporting, and clear accountability, while establishing sustainable governance and managing strategic remediation programs and large-scale initiatives. The leader will provide independent reporting in alignment with standards set by the CAO and report to organizational leadership, relevant committees, regulators, and advisors as required. The position provides independent program execution for technology regulatory and risk transformation initiatives across GTS. It oversees program interdependencies, critical-path items, milestones, and success criteria while supporting delivery of a strategic end state. The leader collaborates with CIO leadership, second- and third-line teams, and country leaders on alignment and escalation, and ensures program dependencies and outcomes across sources and jurisdictions are managed effectively. The role manages senior managers responsible for turning gap findings into remediation plans, oversees governance across program managers, and directly manages selected horizontal risk and governance transformation work. It also manages resources responsible for maintaining program-management continuity and detailed execution planning, including remediation planning and resourcing across full-time and consulting teams. The position is primarily office-based with some flexible-work opportunities, primarily in the United States (preferably Boston), with London also considered.

Requirements

At least 10 years of related experience in the financial services industry, including experience managing in an executive capacity.
Demonstrated experience managing complex transformation or remediation programs.
Relevant regulated financial services expertise and understanding of challenges in large-scale technology transformation programs.
Experience managing cross-border teams across multiple locations.
Extensive experience managing large, complex third parties critical to program success.
Bachelor’s or master’s degree in Computer Science, Engineering, or a related technical field, or relevant work experience; preferred.
Experience with U.S. regulations and working-level knowledge of European and Asia Pacific regulations.
Extensive, in-depth program management experience, including leading multi-year, cross-functional, or enterprise-wide programs.
Strong understanding of standards-based program management and business analysis practices, including Agile, Six Sigma, and Lean, with demonstrable program and project management tools and methodology skills.
Strong project planning skills and expertise in large, complex program management across multiple workstreams, releases, and complex data migrations.
Ability to manage multiple stakeholders across organizational lines and execute effectively in an evolving environment with competing priorities.
High integrity, sound judgment, transparency, consistency, and the ability to communicate and manage complex or difficult messages.
Ability to use data and input from others to anticipate program challenges, threats, and unintended consequences and mitigate potential impacts.
Ability to create structure and rigorous, repeatable processes in an unstructured environment while adapting in an agile manner.

Nice To Haves

Strong connectivity or experience with regulators.
Extensive background in executing change and understanding the regulatory landscape and emerging themes.
Bachelor’s or master’s degree in Computer Science, Engineering, or a related technical field.

Responsibilities

Provide independent program execution for technology regulatory and risk transformation initiatives across the GTS organization.
Manage program interdependencies and critical-path items, and ensure success criteria are met by required milestones in support of a strategic end state.
Collaborate with CIO leadership, second- and third-line teams, and country leaders to maintain alignment and manage escalations.
Manage dependencies across programs to help achieve outcomes across sources and jurisdictions without unexpected issues.
Provide clear, succinct reporting aligned with CAO office standards to organizational committees, regulators, BRG, and other board committees as required.
Manage senior managers responsible for translating gap findings into effective remediation plans.
Provide governance across program managers and directly manage selected horizontal risk and governance transformation items.
Manage resources responsible for continuity of program management and detailed execution planning based on program findings and next steps.
Ensure effective remediation plans and necessary full-time and consulting resources are in place to execute commitments and align items with existing programs.

Benefits

401(k) retirement savings plan with company match.
Basic life, medical, dental, vision, and long-term disability insurance, with optional additional coverage.
Paid time off, including vacation and sick leave, short-term disability, and leave for family care responsibilities.
Employee Assistance Program.
Eligibility for annual performance-based incentive awards, except certain sales roles subject to sales incentive plans.
Eligibility for certain tax-advantaged savings plans.
Inclusive development opportunities.
Flexible work-life support.
Paid volunteer days.
Employee networks.