Head of Technical Content & Editorial

Arize AI • San Francisco, CA

1d

About The Position

Arize AI is seeking a hands-on editorial leader to shape how the company educates, engages, and builds trust with the AI engineering community. The role owns editorial direction across technical education, industry thought leadership, product storytelling, executive perspectives, and customer content. It combines strategic leadership with direct writing and editing, working closely with technical experts to turn Arize’s expertise into useful, credible content for developers, AI engineering teams, AI product leaders, and enterprise technology buyers.

The position is responsible for developing Arize’s content strategy and editorial priorities, producing technically grounded content, building the company’s thought leadership, partnering on SEO, AEO, and distribution, and establishing a scalable content operation. Success includes creating a distinctive editorial voice, a consistent publishing program, trusted technical content, increased reach and engagement, stronger organic content contribution to qualified traffic and acquisition, and a reliable network of technical contributors and freelance resources.

Requirements

• At least 8 years of experience in content, editorial, technical writing, or content marketing, including ownership of editorial strategy.
• Exceptional writing and editing skills, with a portfolio demonstrating technical depth and clear thinking.
• Experience producing content for developers, engineers, or highly technical B2B audiences.
• Strong understanding of AI development, developer tooling, cloud infrastructure, or related technical markets.
• Proven ability to interview technical experts and turn complex ideas into authoritative content.
• Experience building editorial programs across multiple formats and distribution channels.
• Understanding of SEO and how editorial content contributes to organic discoverability.
• Experience managing freelancers, agencies, or small editorial teams.
• Strong editorial judgment and ability to balance technical credibility, audience interests, and business priorities.
• Comfort operating as both a strategic leader and an individual contributor.

Nice To Haves

• Hands-on familiarity with LLM applications, AI agents, agent evaluations, and observability.
• Experience at an AI infrastructure or developer tools company.
• Experience writing technical tutorials or documentation-adjacent educational content.
• Experience developing executive thought leadership and original research.
• Familiarity with open-source communities and developer-led adoption.
• Understanding of AEO and how content earns visibility in AI-generated answers.

Responsibilities

• Develop and execute a content strategy that builds Arize’s authority in AI observability, agent evaluations, and the broader AI engineering ecosystem.
• Set editorial priorities for developers, AI engineering teams, AI product leaders, and enterprise technology buyers.
• Build and manage an editorial calendar across technical blogs, educational guides, thought leadership, customer stories, newsletters, and other formats.
• Identify emerging industry trends and develop distinctive editorial perspectives.
• Maintain high standards for technical accuracy, clarity, originality, and editorial quality.
• Personally write, edit, and produce technical and strategic content.
• Partner with engineers, researchers, PMMs, DevRel, and executives to create content grounded in practical experience.
• Translate complex technical concepts into clear, useful material without oversimplifying them.
• Develop technical tutorials, explainers, deep dives, and educational resources that help developers solve real problems.
• Create original content about product innovation, engineering insights, and emerging approaches to agent evaluation and observability.
• Work with Arize’s founders and technical leaders to develop perspectives on the future of AI engineering.
• Identify opportunities for industry commentary, research, opinion pieces, and technical thought leadership.
• Partner with Marketing and DevRel to amplify ideas through publications, social channels, podcasts, speaking opportunities, and community engagement.
• Collaborate with Growth and SEO/AEO to identify valuable topics, content gaps, and opportunities to improve search and AI-answer visibility.
• Own editorial quality and development of content designed to support organic discovery.
• Refresh existing content to maintain its relevance, accuracy, and authority.
• Build distribution strategies across web, email, social, and partner channels; use performance data and audience feedback to inform editorial decisions.
• Manage freelance writers, editors, and other external content resources.
• Develop editorial workflows and processes for consistent publishing and effective collaboration with technical subject matter experts.
• Prioritize content based on audience value, strategic relevance, and business impact.
• Partner across Marketing to support campaigns, launches, events, and major company initiatives.

Benefits

• Competitive equity package
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Unlimited paid time off
• Generous parental leave plan
• Mental and wellness support

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed