Head of Strategic Accounts, United States (US)
About The Position
MedMe's US enterprise motion is scaling, and right now the founders are the ones carrying it, owning the post-signature relationship with our largest US accounts, scoping integrations directly with customer technical teams, and building the ROI case that turns a pilot into a full rollout. That's not sustainable as the account base grows. We're hiring a Head of Strategic Accounts, US to take that on. You'll own US enterprise accounts from the moment the contract is signed, with pilot-to-expansion conversion as your primary mandate, absorbing the integration-scoping and ROI-level conversations that currently only happen with founders. At MedMe, we are passionate about empowering pharmacists to provide services beyond just prescribing. Our mission is to build an all-in-one cloud-based platform that enables pharmacists to schedule, document, and manage clinical services at scale. With over 4,500 pharmacies using our software, we've facilitated more than 25 million patient services, transforming pharmacies into community health hubs across North America.
Requirements
- Experience owning enterprise SaaS accounts post-sale, ideally in health tech, healthcare IT, or another regulated industry
- A track record of converting pilots into full-scale deployments
- Comfortable owning technical integration-scoping conversations, translating between customer technical stakeholders and internal product/engineering teams
- Strong quantitative and ROI storytelling skills, able to build and present a business case to economic buyers
- Self-directed and comfortable stepping into relationships currently owned by founders
Nice To Haves
- Experience with pharmacy, health system, or clinical software enterprise sales
Responsibilities
- Own the full post-signature relationship for MedMe's US enterprise accounts
- Lead pilot-to-expansion conversion, turning initial pilot deployments into fully rolled-out enterprise engagements
- Own integration-scoping conversations with customer technical and clinical stakeholders
- Lead ROI-level conversations with economic buyers, quantifying and communicating the value MedMe delivers
- Serve as the primary post-signature point of contact, taking day-to-day account ownership off the founders' plates
- Partner with Product and Engineering on integration requirements and rollout sequencing
- Build a repeatable playbook for pilot-to-expansion conversion and account renewal
Benefits
- Comprehensive Health Benefits: Full coverage for dental, vision, physical, and mental health, plus a health spending account to cover additional wellness needs
- Group RRSP: Secure your future with our Group Registered Retirement Savings Plan (RRSP)
- Professional Development: We support your growth with a yearly budget dedicated to learning opportunities
- Work-from-Home Stipend: A dedicated stipend to help set up and maintain your ideal home office
- Office Closure for Holidays: Enjoy 1 week of company-wide office closure during the holidays
- Company Retreats: Participate in exciting on-site team retreats for collaboration and bonding
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
