Head of Solutions Consulting - Banks

BottomlinePortsmouth, NH

About The Position

Bottomline is a global leader in business payments and cash management, seeking a Head of Solution Consulting – Banks to lead their global banking solution consulting capability. This role is crucial for driving revenue growth through AI-enabled, multi-product solution design across Digital Banking, Fraud & Risk, and Payments. Operating at the center of Bottomline’s go-to-market strategy, this position involves shaping, structuring, and winning the company’s most strategic banking opportunities by combining deep domain expertise, executive-level engagement, and compelling solution storytelling. As a key member of the Global Solutions Leadership Team, this leader will partner closely with Sales, Product, Technology, and Value Consulting to translate market and customer needs into differentiated, outcome-driven propositions. The role aims to accelerate deal velocity, influence product direction, and ensure AI-led innovation is embedded into every customer engagement. In partnership with Sales, the Head of Solution Consulting – Banks is accountable for new logo acquisition and expansion of existing banking relationships, directly contributing to Bottomline’s revenue growth. The role also focuses on building and developing a high-performing global team that delivers long-term customer value through deep industry expertise and technical credibility.

Requirements

  • Proven leadership experience in Solution Consulting or Pre-Sales within SaaS, payments, banking, or financial services, including people leadership.
  • Demonstrated success shaping and winning complex, high-value, multi-product enterprise deals in banking and / or fraud environments.
  • Deep domain expertise in banking, payments, and/or fraud with the credibility to engage senior executives.
  • Strong commercial acumen with the ability to translate technical solutioning into measurable business outcomes.
  • Experience leveraging AI and emerging technologies within customer engagements, paired with excellent communication and stakeholder management skills.
  • Ability to travel up to 25%.

Responsibilities

  • Build and lead a high-performing global Solution Consulting team aligned to priority banking segments, products, and growth markets.
  • Set a high talent bar through hiring, coaching, development, and performance management across domain, technical, and commercial capabilities.
  • Act as the functional leader for Solution Consulting within the Banks GTM, partnering cross-functionally to align execution with Bottomline’s strategic priorities.
  • Define and scale best-in-class methodologies, embedding AI-led innovation, multi-product solutioning, and consistent execution.
  • Partner with Sales to shape, structure, and support the successful closure of complex, high-value banking opportunities, driving both new logo acquisition and expansion within existing accounts.
  • Lead solution strategy for sophisticated, multi-product deals, aligning customer needs, product capabilities, and commercial outcomes.
  • Deliver differentiated, AI-enabled solution consulting across the pre-sales lifecycle, leveraging emerging AI capabilities to provide high-fidelity demonstrations and live workflow experiences aligned to GTM priorities.
  • Provide market and customer insight to inform product roadmap, positioning, and go-to-market strategy, maintaining a strong feedback loop between customers, Sales, and Product teams.
  • Act as a senior industry voice across banking, payments, and fraud, representing Bottomline in strategic customer engagements and industry forums.
  • Partner with Value Consulting to quantify and communicate economic and AI-driven value, ensuring solutions are scalable, commercially viable, and aligned to delivery capabilities.
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