Head of Shipping - Americas

Airbus•Dulles, VA

18h•Onsite

About The Position

At SATAIR, we believe in sustainable aviation that allows people to travel and connect across the globe. We are on a mission to provide world class material solutions that keep aircraft flying and extend their lifespan. In Satair, you can challenge the status quo, pioneer new ways of working, and generate real value for airlines and suppliers worldwide. Being part of the Airbus family gives us the opportunity to live a global mindset, working in international and diverse teams and collaborating across functions, sites and cultures. If you want to work as one team embracing a can-do attitude in a demanding environment, then we offer a great place to explore, learn, and grow, making an impact on aviation’s digital and sustainable transformation. In this context we are looking for a Head of Shipping to join our team in Dulles, VA.

Requirements

High school diploma (or equivalent)
Bachelor's degree in Business, Supply Chain, Logistics, Engineering, Operations, or a related field, or an equivalent combination of education and experience.
Minimum 6+ years of supply chain experience, including performance management, preferably in a warehouse or distribution environment
Proven leadership experience a must
Professional background in military, manufacturing, production, or distribution fulfillment environments
Demonstrated experience scoping and implementing process improvements using LEAN, Kaizen, and/or Six Sigma is also highly preferred.
Experience managing large teams of 15-20+ hourly employees.
Must be able to sit or stand for extended periods and walk throughout office and production areas, including on uneven surfaces.
Must lift, carry, push, or pull items up to 50 lbs and occasionally squat or kneel.
Required PPE (e.g., steel-toed shoes, safety glasses) must be worn on the shop floor.
Must be able to travel independently, sometimes at short notice.
Authorized to Work in the U.S. without current or future need for visa sponsorship.

Nice To Haves

Professional experience ideally as a Head of Shipping
Professional background in military, manufacturing, production, or distribution fulfillment environments and a demonstrated experience scoping and implementing process improvements using LEAN, Kaizen, and/or Six Sigma is also highly preferred.

Responsibilities

Lead and develop a high-performing department, owning all aspects of team performance, training, and engagement to create a culture of excellence and accountability within your specific area.
Master and optimize the end-to-end process, acting as the business's subject matter expert to drive best-in-class standards for quality, accuracy, and efficiency in your domain.
Execute the daily and weekly operational plan, translating broader warehouse targets into clear, data-driven production goals, staffing plans, and workflow priorities for your team.
Drive targeted continuous improvement initiatives within the department, using methodologies like Kaizen and 5S to identify and eliminate bottlenecks, enhance workflow, and perfect processes specific to your department.
Serve as the key operational liaison between the department and adjacent departments (e.g., Inventory, Packing), ensuring seamless handoffs and proactive communication to maintain overall operational flow.
Own and report on all KPIs for the department, analyzing performance data to provide detailed updates, root-cause analyses, and actionable recommendations to the Head of Warehouse Operations.
Cultivate a high-performance culture by leading, mentoring, and developing all talent within the department.
Own the full employee lifecycle, from hiring and onboarding to performance management and career pathing, to build a robust talent pipeline.
Champion a culture of engagement and accountability where every team member is empowered to uphold the highest standards of safety, quality, and performance.
Implement and oversee recognition and feedback programs to drive continuous improvement.
Develop and manage the labor plan for the department, aligning staffing levels, scheduling, and skill sets with operational forecasts and daily volume fluctuations to consistently meet performance targets.
Set clear performance expectations and own the performance management process for the department, providing regular, constructive coaching and holding the team accountable for results.
Resolve complex, escalated issues and ensure the team's training and skill certifications are always current.
Design and implement career-pathing frameworks within the department to foster professional growth and increase employee retention.
Identify and actively mentor high-potential talent, creating a clear succession plan for key roles within the department, including your own.
Partner with senior leadership to develop training programs that address critical skill gaps and prepare the team for future business needs.
Lead large-scope projects with site and regional impact designed to evolve the business model.
Adapt to growth and changes within the business as needed.
Work in a backup capacity for other warehouse leaders and deputize for senior management in meetings when necessary.
Perform other duties as assigned.