Head of Revenue Operations

Lightspeed Commerce, Inc.•Montreal, QC

3d•Remote

About The Position

We’re looking for a Head of Revenue Operations to join our team. Reporting directly to the SVP Systems & Revenue Operations, this position will oversee the global functions of Revenue Operations, Planning, Forecasting, Sales commissions and regional sales operations and Go-To-Market tools and systems. This role will collaborate directly with Sales, Marketing, and Finance teams to determine change to GTM strategy & planning, implement performance metrics and influence alignment of all revenue operations.

Requirements

8+ years experience in Strategy, FP&A, GTM Operations and in a People Management role
Experience in business, operational leadership roles in a global SaaS Sales environment
Experience in crafting strategic vision, making data-driven business decisions, including identifying gaps or business needs, and innovating and scaling solutions
Extensive experience in a high-impact strategic role in a fast-growth global organisation
Management experience and skills with proven experience influencing in a highly-matrixed company
Proven record of leading a diverse, high performing team across geographical regions and experience building high-performing, inclusive teams
Strong ability to interact and influence effectively with all C-level executives and senior leaders
Fluency in English as a working language is required for this position.
Ability to understand key performance indicators, both quantitative and qualitative in a compelling way
Strong analytical background; prior experience in a strategic marketing role and/or strategy consulting would be helpful

Nice To Haves

MBA degree preferred
AI transformation experience preferred within Rev Ops context

Responsibilities

Drive effective revenue operational management within the Go-To-Market function
Manage revenue growth strategy and execution, operations, enablement and data analysis to support global Go-To-Market initiatives
Ensure global alignment across sales functions
Collaborate with leadership to drive annual revenue operations planning cycles and alignment across cross-functional businesses
Develop and influence new processes and technologies that optimize the path for supporting the revenue growth of the businesses globally across all routes to market
Develop and nurture cross-functional partnerships across the entire organization which impact overall growth
Partner with leadership to identify strategic priorities and opportunities for the team, overseeing objectives and key results, and ensuring focus is on highest-impact initiatives
Partner with relevant GTM Teams and Sales Strategy to leverage performance analytics, influence cross-functional revenue programs and escalate relevant topics
Build strong working relationships with executives and key leaders across GTM teams (e.g. product, engineering, marketing, information technology and finance) and influence the goals and priorities of stakeholders whose mission aligns with that of Revenue Operations
Build, develop and manage a diverse team of high-performing managers: Build and maintain a world-class, inclusive, diverse, high-performing team by driving effective onboarding, on-going training, retention with a strong remote culture

Benefits

A flexible work environment that empowers you to do your best work
A culture that celebrates performance
The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
Career-defining opportunities
Flexible paid time off and remote work policies
Equity options, because this is your company too
Contributions to your pension plan. Your future matters
Training opportunities to grow your skills and career
Health and wellness credit so you feel your best
Time off to volunteer and give back to your community
Interest groups, employee led networks, social committees to sponsored sports teams
Computer purchase program to get your personal Macbook
Enhanced parental leave to support growing families