Head of Production - Roofing

People MVR•Los Angeles, CA

19h

About The Position

The Head of Production is a senior leadership role responsible for the full roofing production operation, from sales handoff through installation, quality control, and project completion. The role will build an organized, predictable, profitable operation capable of supporting substantially higher volume while protecting workmanship, customer experience, and speed. The position leads and develops production managers, supervisors, field leaders, roofing crews, and subcontractor partners. It establishes clear priorities, ownership, performance expectations, workflows, SOPs, KPIs, and accountability structures. The role also improves forecasting, scheduling, crew capacity, job readiness, material coordination, installation, inspections, and closeout processes. This leader works closely with senior leadership to improve operational performance, profitability, capacity, and readiness for growth. The position requires balancing strategic planning with hands-on understanding of field operations, developing leaders who can make decisions independently, and creating systems that reduce reliance on the owner or a small number of key employees. The search is confidential; company and opportunity details will be shared with qualified candidates.

Requirements

Significant leadership experience in roofing production, roofing operations, or a closely related construction or field-service business.
Experience overseeing a sizable production operation involving multiple managers, supervisors, crews, or subcontractors.
A track record of improving operational performance, consistency, and accountability.
Strong understanding of roofing production, installation workflows, scheduling, materials, and field execution.
Experience recruiting, developing, and managing roofing crews or subcontractor networks.
Demonstrated ability to build SOPs, operational systems, KPIs, and management processes that improve performance.
Strong forecasting, capacity-planning, and resource-management skills.
Business and financial acumen, including understanding of job costs, production expenses, labor efficiency, and profitability.
Ability to lead through other people rather than becoming the bottleneck for every decision.
Strong communication, problem-solving, and organizational skills.
Hands-on leadership style and ability to work effectively in both the office and the field.
Ability to build trust in an established organization, assess its strengths and weaknesses, and lead changes that improve performance.

Nice To Haves

Roofing experience is strongly preferred.
Exceptional operations leaders from construction, solar, HVAC, or other field-service industries may be considered if they have directly transferable experience managing complex field operations.
Experience in a VP of Operations, Director of Operations, Head of Production, Director of Production, or similar senior leadership role.

Responsibilities

Lead the production organization from sales handoff through installation, quality control, and final project completion.
Lead, coach, and develop production managers, supervisors, field leadership, and other operational leaders.
Set clear priorities, responsibilities, performance expectations, and accountability at every level.
Oversee project execution, installation quality, and closeout; identify bottlenecks and implement practical solutions.
Create consistent production workflows that support increasing volume without unnecessary bureaucracy or disruption.
Develop reliable scheduling and forecasting based on sold work, project readiness, crew capacity, and material availability.
Anticipate scheduling conflicts and capacity constraints and improve visibility into active jobs, upcoming installations, crew availability, and completion timelines.
Align production resources with sales volume and growth plans and establish a proactive planning rhythm.
Recruit, develop, and retain roofing crews and subcontractor partners; build field capacity to support growth.
Set and monitor expectations for crew workmanship, productivity, communication, reliability, safety, and jobsite performance.
Ensure crews have the materials, information, and support needed to execute successfully; address crew performance issues consistently.
Develop and implement practical SOPs and standardized workflows for job preparation, scheduling, materials, installation, inspections, and closeout.
Establish meaningful KPIs and reporting, identify recurring issues and root causes, and reduce mistakes, rework, and delays.
Improve the sales-to-production handoff and ensure clear communication and ownership throughout the project lifecycle.
Monitor quality, customer complaints, rework, scheduling performance, and project completion.
Improve job profitability, labor efficiency, and resource utilization while protecting quality and customer satisfaction.
Use operational data to identify trends, address risks, and improve decisions; provide senior leadership with visibility into performance, capacity, and improvement opportunities.
Empower managers and supervisors to make decisions and solve problems independently; recruit and develop operational talent as the business grows.
Partner with senior leadership to strengthen the organization, improve performance, and shape the next stage of growth.