Head of Product

apexanalytix • Greensboro, NC

1d • Hybrid

About The Position

The Head of Product will leverage deep subject-matter expertise across apexanalytix's product portfolio to advise executive leadership on product strategy and investment trade-offs. This role acts as the voice of the customer and internal advocate, ensuring insights from enterprise clients shape the roadmap. The Head of Product will partner with Engineering, Design, and Go-to-Market leaders to translate business priorities into a shared, prioritized product roadmap. This role owns end-to-end product strategy and roadmap across apexanalytix's core product lines, ensuring alignment with overall company strategy and value-creation priorities. They will lead, mentor, and develop a team of product managers, setting a consistent bar for discovery, prioritization, and go-to-market execution. The Head of Product will partner with Engineering leadership to translate roadmap priorities into delivery plans, balancing new feature development against platform investment. They will own the commitment-to-delivery discipline, ensuring every commitment made to a client, prospect, or analyst has a named owner, an entry in the delivery system of record, and a date Engineering has agreed to. This role owns the configuration-versus-code boundary for the supplier management platform, deciding what becomes a configurable capability, what remains a per-tenant configuration, and what becomes a product feature, and is accountable for the long-run support and upgrade cost of that choice. The Head of Product will drive customer discovery and market research to validate product bets, working directly with enterprise customers, Sales, and Customer Success. They will own the supplier-side product experience as a first-class concern with its own adoption metrics, not as a downstream consequence of client-side decisions. This role defines and tracks product success metrics—adoption, retention, revenue impact, API consumption, and supplier activation—and reports progress to executive leadership. The Head of Product leads pricing and packaging decisions in partnership with Finance and Sales leadership across materially different commercial models: enterprise SaaS subscription, usage-metered self-service API with a published free tier, contingency-based recovery audit services, and subscription-based offerings such as apexanalytix Learn. They will represent Product in executive reviews and with industry analysts, providing clear, data-driven narratives on roadmap progress and business impact. Finally, the Head of Product champions a consistent product management practice—discovery frameworks, roadmap cadence, prioritization criteria—across the team.

Requirements

• 10+ years of product management experience, including 4+ years leading and developing a team of product managers.
• Experience owning product strategy for a B2B enterprise SaaS platform, ideally serving large, complex enterprise customers.
• Direct experience with at least two distinct commercial models — enterprise subscription, usage-metered/API, marketplace or network, or services-attached.
• Experience with a self-service or product-led growth motion, including free-tier design, conversion funnel, usage-based pricing and developer experience.
• Experience with a highly configurable enterprise product, and a clear point of view on where configurability creates leverage and where it creates unmanageable divergence.
• Strong technical fluency — comfortable partnering directly with engineering leadership on architecture and platform trade-offs, even without a hands-on engineering background.
• Proven track record turning customer and market insight into a prioritized, well-communicated roadmap.
• Experience with pricing/packaging strategy and business-case development for new products or product lines.
• Strong executive presence — able to represent Product credibly in front of executive leadership, industry analysts and, as needed, the Board.
• Experience working with a distributed engineering organization across US and India time zones.
• Strong communication skills.

Nice To Haves

• Experience in supply chain, procurement, accounts payable, fintech, audit, third-party risk or data/analytics domains.
• Experience with a two-sided or network product where adoption on the non-paying side determines the value of the paying side.
• Experience packaging and pricing AI capability as a product, including the guardrail, assurance and liability considerations that accompany it.
• Experience in regulated or attested environments (SOC 2, FedRAMP) where compliance shapes the roadmap.

Responsibilities

• Owns end-to-end product strategy and roadmap across apexanalytix's core product lines, ensuring alignment with overall company strategy and value-creation priorities.
• Leads, mentors and develops a team of product managers, setting a consistent bar for discovery, prioritization and go-to-market execution across product areas.
• Partners with Engineering leadership to translate roadmap priorities into delivery plans, balancing new feature development against platform investment.
• Owns the commitment-to-delivery discipline: every commitment made to a client, prospect or analyst has a named owner, an entry in the delivery system of record, and a date Engineering has agreed to.
• Owns the configuration-versus-code boundary for the supplier management platform — deciding what becomes a configurable capability, what remains a per-tenant configuration, and what becomes a product feature — and is accountable for the long-run support and upgrade cost of that choice.
• Drives customer discovery and market research to validate product bets, working directly with enterprise customers, Sales and Customer Success.
• Owns the supplier-side product experience as a first-class concern with its own adoption metrics, not as a downstream consequence of client-side decisions.
• Defines and tracks product success metrics — adoption, retention, revenue impact, API consumption and supplier activation — and reports progress to executive leadership.
• Leads pricing and packaging decisions in partnership with Finance and Sales leadership across materially different commercial models: enterprise SaaS subscription, usage-metered self-service API with a published free tier, contingency-based recovery audit services, and subscription-based offerings such as apexanalytix Learn.
• Represents Product in executive reviews and with industry analysts, providing clear, data-driven narratives on roadmap progress and business impact.
• Champions a consistent product management practice — discovery frameworks, roadmap cadence, prioritization criteria — across the team.

Benefits

• Competitive benefits for the countries that we serve
• BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence.
• Mentor Program
• Internal Training Portal
• Education Assistance
• Tuition Assistance
• Certification Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager