Head of Product

Lloyds Banking Group•Halifax, NS

1d•£106,565 - £148,850•Hybrid

About The Position

As a Head of Product Lead (Grade G), you own a product end‑to‑end across a broad domain, shaping vision, strategy and outcomes at scale. You are accountable for sustained customer value, commercial performance and governance, and you influence direction across multiple products and senior stakeholders. We are looking for the new Head of Product at Everyday Banking, to join the Consumer Payments Platform team at Lloyds Banking Group. Everyday Banking sits at the heart of how millions of customers manage their money, day in and day out. Within our Consumer Payments Platform, our teams focus on building simple, reliable, and inclusive banking experiences that customers can trust. We work in cross‑functional teams, balancing customer desirability, commercial viability, technical feasibility and regulatory requirements. We value evidence‑led decisions, collaboration, and continuous improvement always with a strong focus on doing the right thing for customers. In this role, you'd be shaping and communicating a compelling vision that aligns organisational strategy, customer needs, technology direction and regulatory expectations in addition to: Defining the “why” and “what” at product domain level and shape the conditions for delivery, ensuring outcomes are achieved across customer, commercial, regulatory and technical dimensions. Leading experimentation at scale, manage the full product lifecycle, and drive sustained business value. Being end‑to‑end accountable for commercial performance, including budgets, forecasting and long‑term financial outcomes. You make complex investment and prioritisation decisions informed by data, insight and market awareness. Being responsible for the control environment across your product domain, resetting and upholding risk frameworks and ensuring resilience, compliance and good customer outcomes are embedded as part of the product’s DNA. Developing and leading other Product Leaders, building product capability, strengthening communities of practice and representing product thinking in senior governance and decision‑making forums. You'll champion inclusive leadership, curiosity and continuous improvement.

Requirements

Strong commercial, analytical and communication skills (both written and verbal).
A product management or platform owner background
Adapt at dealing with ambiguity and working across a complex organisation and wide stakeholder group.
Customer Centricity: Promotes value of customer outcomes with team and peers and ensures work efforts achieve these. Anticipates customers' needs and uses customer input and steer to present targeted, integrated, and outcome-focused solutions and opportunities.
Customer Product Ownership: Promotes value of customer outcomes with team and peers and ensures work efforts achieve these. Anticipates customers' needs and uses customer input and steer to present targeted, integrated, and outcome-focused solutions and opportunities.
Product Delivery: Uses varied experience to plan and manage the budget and resources and optimise the delivery of great products that continuously create value to the users
Product Innovation & Development: Anticipates future industry trends and analyses data to develop vision, strategy and goals for new innovative products. Uses technology innovations to develop products effectively and efficiently.
Risk Management: Own product‑level controls and governance for your area. Ensure strong governance, stakeholder management, and safe, compliant execution.
Legal & Regulatory Compliance: Understand the role and purpose of regulation and applies appropriate understanding of relevant regulations to their product decisions. Collaborate on risk assessments via commercial activities across all risk types. Embeds risk management in the team, with a strong understanding of inherent risk and appropriate controls to mitigate risk
Values & Behaviours: Is future focused by being able to conceptualise and articulate a customer centric desired end state that has clear line of sight to our Group Strategy. Inspires others by gaining followership and commitment to future action through personal integrity and collaboration; demonstrating an inclusive approach. Coaches to go faster by demonstrating commitment to create an environment that builds teams with skills aligned to our Group Strategy, Purpose and agile change methodology, creating new and better ways for the organisation to change at pace.

Responsibilities

Define the “why” and “what” at product domain level and shape the conditions for delivery, ensuring outcomes are achieved across customer, commercial, regulatory and technical dimensions.
Lead experimentation at scale, manage the full product lifecycle, and drive sustained business value.
Be end‑to‑end accountable for commercial performance, including budgets, forecasting and long‑term financial outcomes.
Make complex investment and prioritisation decisions informed by data, insight and market awareness.
Be responsible for the control environment across your product domain, resetting and upholding risk frameworks and ensuring resilience, compliance and good customer outcomes are embedded as part of the product’s DNA.
Develop and lead other Product Leaders, building product capability, strengthening communities of practice and representing product thinking in senior governance and decision‑making forums.
Champion inclusive leadership, curiosity and continuous improvement.