Head of Product Design

AirwallexSan Francisco, CA
$269,000 - $385,000

About The Position

Airwallex is looking for a Head of Product Design to lead our global team of product designers and leaders across Australia, the UK, the US, and Singapore. We are scaling quickly as a design organization, one with a track record of building teams and sophisticated products across domains, functions, and geographies. The right candidate will have exceptional product taste and attention to detail, and the ability to scale it across the org. This role carries real organizational authority: a seat on the Global Leadership Team, ownership of the product design budget, and a design org that is a peer to product management and engineering.

Requirements

  • Exceptional product and UX judgment from strategy to the finest grain of the work: interaction patterns, information architecture, layout, UX copy. You know how software should look, work, and feel to be powerful and scalable, and you can articulate why in crit and move a team there.
  • A generalist UX background with strong product sensibilities.
  • A world-class hirer. You have a track record of personally attracting, closing, and calibrating exceptional designers and design leaders.
  • Comfort with complexity. You’ve worked in fintech or in a comparably complex product domain, and know how to build products that handle that complexity gracefully.
  • Leadership at scale. You’ve managed senior design leaders across regions and timezones, and run the people systems that make that work: calibration, promotion, and org design.
  • Executive fluency. Comfortable operating in company-level planning cycles: OKRs, headcount plans, budgets, and leadership-team collaboration.

Responsibilities

  • Lead a global team (40+) across all product verticals: Spend Management, Business Accounts, Payments, Billing, Platform, Growth, and Design Systems.
  • Continue to scale our product design organization’s practice, quality standards, systems, and culture globally.
  • Continue to hire, develop, and retain a world-class design team, and expand our SF-based design studio.
  • Work closely with the CPO to share our product experience strategy.
  • Own the design budget end to end: contractors, tooling, learning, research, travel, and team building.
  • Steward the design organization’s three operating principles (below) and evolve them as the team grows.
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