Head of PMO, Professional Services

Numerix

2h•Remote

About The Position

Numerix has been a leader in financial technology since 1996, providing innovative expertise, quantitative analytics, and software for pricing and risk management in financial markets. Through strategic acquisitions, Numerix has solidified its position, empowering financial institutions globally to manage risk and capitalize on opportunities. The company excels in helping Capital Market participants solve derivative analytics challenges with innovative simplicity, driven by a combination of engineering excellence and a dedicated team committed to customer success. The Head of PMO, Professional Services is responsible for ensuring delivery excellence within the Professional Services organization. This role establishes and enforces best-in-class project management standards, governance, and execution practices in a fintech setting. The position ensures client initiatives are delivered on time, within scope, and on budget through rigorous oversight, proactive risk management, and disciplined execution. The Head of PMO collaborates with Legal, Finance, Product, Engineering, and Sales to align delivery with business objectives, contractual obligations, and client expectations, aiming for high-quality outcomes and sustained business value.

Requirements

At least 10+ years of Project Management and/or Product Management in Capital Markets.
Proven experience leading a PMO or delivery organization within fintech, financial services, or enterprise software.
Excellent executive communication and stakeholder management, as well as cross-functional collaboration with Sales, Finance, Legal, and Product teams.
Strong understanding of the Software Development Lifecycle (SDLC) and best practices of the same (preferably Agile) and development tools like JIRA.
Deep understanding of SOW-based delivery models, commercial constructs, and strong financial acumen (budgeting, forecasting, margin management).
Experience with trading and/or risk platforms implementations and cloud-based native services and SaaS offerings.

Nice To Haves

Graduated with an advanced degree (Masters) in a technical or business discipline with a background in project/programme management methodologies (e.g., PMP, PRINCE2).
Exposure to AI/automation or digital initiatives to improve delivery efficiency and reporting.

Responsibilities

Continuously improve and execute the PMO vision, operating model, and governance framework in line with business objectives.
Lead, mentor, and develop a global team of project managers and PMO analysts.
Drive a culture of accountability, transparency, and continuous improvement across the Professional Services delivery organization.
Own and enforce enterprise-wide project management standards, methodologies, and templates (e.g., kickoff, RAID, status reporting, change control).
Monitor portfolio health using structured reporting (e.g., RAG status, risk tracking, milestone performance), including escalation frameworks.
Lead PMO transformation initiatives to scale operations and improve client outcomes.
Standardize project lifecycle stages from initiation through handover to support/operations.
Establish clear success metrics (e.g., budget adherence, SOW performance, client satisfaction), including project time tracking and reporting.
Partner with Finance on project budgeting, forecasting, revenue recognition, billing, and margin tracking.
Collaborate with Legal on SOWs, MSAs, and contractual frameworks to ensure clear scope, deliverables, and risk allocation.
Oversee change control processes to manage scope changes and contractual impacts.
Provide executive-level reporting on portfolio performance, risks, and mitigation plans.
Build strong relationships across Product, Engineering, Sales, Finance, and client stakeholders.
Identify opportunities to improve delivery processes, tools, and automation.
Drive adoption of best practices, including Agile, hybrid delivery models, and data-driven reporting.
Focus on data-driven decision-making, including KPI frameworks and executive dashboards.