Head of People Operations

Notion • San Francisco, CA

4d • $270,000 - $310,000 • Onsite

About The Position

Notion is seeking a Head of People Operations to lead its team and build the systems that support a strong employee experience. The role shapes strategy across People Operations and Total Rewards operations, making everyday work simpler, more reliable, and increasingly agent-enabled. It is a player-coach position: the successful candidate will develop the team, set direction, and remain hands-on while learning Notion, combining operational expertise with thoughtful automation and keeping care and human judgment central to sensitive decisions.

The role is based in San Francisco. Notion employees work from the office on Mondays, Tuesdays, and Thursdays, designated Anchor Days, to collaborate in person.

Requirements

• Experience leading a high-performing People Operations team in a shared services capacity and building scalable processes in a growing organization, while remaining hands-on.
• Demonstrated success building scalable People programs, infrastructure, and operational processes from the ground up.
• Operational depth in compensation administration and benefits, with sound judgment around accuracy, approvals, and exceptions.
• Strong systems and process-design skills across HRIS, case management, and employee lifecycle workflows.
• Practical experience using AI and automation to improve work, with privacy, quality, and human oversight built into the approach.
• Clear communication, strong judgment, and the ability to lead a team and cross-functional partners through change.

Nice To Haves

• Workday experience.
• Global operations experience.

Responsibilities

• Prototype, test, and scale useful agent-enabled workflows, with trusted information, appropriate access, validation, and human review built in.
• Lead and develop the People Operations team, establish clear ownership, and prioritize improvements across service delivery, systems, and automation.
• Design and improve scalable People Operations workflows for onboarding, employee changes, leaves, and offboarding, including intake, ownership, documentation, service standards, and escalation paths.
• Develop and evolve scalable operating frameworks across Total Rewards, defining ownership, decision rights, controls, and cross-functional handoffs.
• Own routine compensation and benefits operations and related processes, including cycle readiness, data changes, and Payroll handoffs.
• Partner with specialists on policy, program design, and complex exceptions.
• Use service, quality, and adoption data to improve operational performance and service delivery while maintaining data integrity, controls, and audit readiness.
• Partner across People, Finance, Payroll, Legal, IT, and BizTech to resolve handoffs, align decisions, and drive adoption of changes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed