Head of People & Culture

Bay FC•San Francisco, CA

About The Position

The Head of People & Culture will lead Bay FC’s people strategy and employee experience across the Club’s business and sporting operations. Reporting directly to the President, this leader will serve as a trusted advisor to the executive team, strengthening the systems, programs, and leadership capabilities that enable our people and organization to perform at their highest level. This is both a strategic and hands-on role. The Head of People & Culture will translate Bay FC’s strategic priorities into clear, scalable people practices across talent acquisition, organizational design, performance management, total rewards, employee relations, and compliance. This individual will champion and protect a club-wide culture grounded in trust, accountability, inclusion, and competitive excellence. The ideal candidate brings sound judgment, high emotional intelligence, and the ability to move comfortably between long-term organizational strategy and roll-up-your-sleeves execution. They will understand the unique cadence of professional sports and build a cohesive, equitable employee experience that unites our business and sporting teams.

Requirements

12+ years of progressive People/HR leadership experience, including proven success heading a People function or a major division within a fast-paced organization.
Hands-on experience building and scaling modern HR systems, leveling matrices, performance management frameworks, and people programs.
Strong working knowledge of California employment law, wage-and-hour compliance, and employee relations best practices.
Proven capability to handle complex employee relations investigations and sensitive personnel situations with empathy, confidentiality, and objective judgment.
High emotional intelligence, integrity, and the agility to navigate nuanced sports, entertainment, or mission-driven dynamics.
Ability and willingness to work non-traditional hours, including matchdays, weekends, and occasional travel.

Responsibilities

Develop and execute a comprehensive People & Culture strategy aligned with Bay FC’s organizational, sporting, and business goals.
Partner with leadership to assess organizational design, clarify accountabilities, and forecast evolving talent needs across the Club.
Champion a high-performance, values-driven culture that reflects Bay FC’s mission, its founders' vision, and the diverse Bay Area community.
Curate purposeful internal experiences—including team off-sites, staff matchday engagements, recognition programs, and community initiatives—that reinforce shared purpose.
Provide executive coaching and strategic counsel to managers and senior leaders to elevate management capability, communication, and emotional intelligence.
Design practical frameworks, manager toolkits, and training sessions to help leaders guide, support, and evaluate their teams effectively.
Build integrated talent management processes, including goal setting, continuous feedback, performance reviews, and succession planning.
Design, maintain, and administer transparent, equitable, and competitive compensation and job-leveling structures.
Oversee comprehensive employee benefits, ensuring market competitiveness and responsive employee support.
Manage people operations infrastructure, HRIS platforms, personnel records, and payroll coordination with accuracy, confidentiality, and operational efficiency.
Establish, update, and communicate practical workplace policies and an employee handbook aligned with Club values and legal standards.
Oversee employee relations, resolving sensitive workplace matters, grievances, and performance issues with fairness, discretion, and consistency.
Conduct and document workplace investigations thoroughly and impartially in close coordination with legal counsel.
Partner with Bay FC’s General Counsel and external advisors to maintain full compliance with California labor laws, federal regulations, and NWSL standards.
Serve as the Club’s Player Safety Officer designation as required by the NWSL.
Oversee the Club’s recruiting strategy to attract, evaluate, and hire top-tier, values-aligned talent across business and soccer operations.
Design an end-to-end onboarding experience that accelerates integration, fosters early engagement, and immerses new hires in Club culture.