Director of People & Culture

The Pathfinder Network•Portland, OR
•$95,280 - $98,139•Onsite

About The Position

The Director of People & Culture is a key strategic leader responsible for shaping the vision, strategy, and systems that strengthen The Pathfinder Network’s culture, workforce, and capacity to deliver on its mission. This role drives and carries out a people strategy that enhances organizational health, sustainability, equity, and belonging; grows leadership at every level; and connects people practices to the organization's mission, vision, and values. The Director leads by example, modeling and driving a culture of accountability and support, and shaping a workplace where people feel valued, supported, and inspired. Partnering closely with the Senior Leadership Team, this role drives organizational development and decision-making through a people-centered lens, ensuring that policies, practices, and culture reflect the organization's values. The position supervises the People and Culture team, currently consisting of a People Operations Administrator.

Requirements

  • Master’s degree in a related field or an equivalent combination of education and significant relevant leadership experience.
  • Five or more years working in progressive human resources roles, with HR Generalist responsibilities.
  • Three or more years of management experience.
  • Experience independently leading projects and initiatives from vision through completion, taking ownership, managing competing priorities, and proactively moving work forward.
  • Experience leading complex employee relations and personnel matters, including corrective action, performance support, and related employment practices.
  • Experience working with diverse populations.
  • Working knowledge of SaaS payroll solutions such as Paylocity, Paychex, ADP, etc.
  • Must possess a valid driver’s license and have access to a motor vehicle during work hours that is covered by adequate car insurance.
  • Must complete a background check, employment verification, motor vehicle records check, and a drug screen that does not test for marijuana.
  • Staff are expected to embody certain cultural values to support TPN’s mission: communicate effectively, value one another, show respect, demonstrate accountability, display a high level of self-awareness, participate in shared leadership and continuous growth and learning, live values of diversity, equity, inclusion, justice, and belonging and engage in personal work to further DEIJB values and impact.
  • Staff are expected to interact effectively across racially diverse teams, partners, and experiences, apply a racial equity lens in their work and commit to the ongoing work required to move TPN toward a more diverse, equitable, and inclusive and just organization.

Nice To Haves

  • Experience in corrections, criminal justice, or nonprofit setting.
  • Experience with diversity, equity and inclusion concepts, work, and integration.
  • Ability to work independently with limited supervision while managing highly strategic, mission-critical work and priorities.
  • Lived experience with the criminal legal system, incarceration, community supervision, and/or addiction and recovery is valued and strongly preferred, and is considered a meaningful qualification for this role alongside professional experience.

Responsibilities

  • Drive the vision, strategy, and long-term priorities for the People and Culture Department, ensuring alignment with the agency’s mission, vision, values, and strategic plan.
  • Partner with the Deputy Director of Administration to advance organizational development and growth, strengthening systems, structure, and culture to support the agency’s evolving needs and sustainability.
  • Lead and manage daily operations of People and Culture Department, including recruitment, onboarding, performance support, compensation, employee retention practices, payroll, and benefits administration.
  • Lead strategic workforce planning to anticipate organizational needs, including recruitment, retention, development, and succession planning.
  • Oversee and improve employee experience during all stages of the employee life cycle (attraction, recruitment, onboarding, development, retention, and separation).
  • Guide the design and implementation of equitable compensation, benefits, and performance management strategies that promote transparency, accountability, and retention.
  • Ensure compliance with local, state, and federal leave laws and be responsive to changes in legislation, for example: FMLA, OFLA, FFCRA, ADA, Oregon Pregnancy Accommodations Law, etc.
  • Lead employee relations, including coaching, investigations, corrective action, mediations, and conflict resolution in alignment with agency values.
  • Track KPIs, generate reports, and provide data to inform management decisions.
  • Lead and manage all required reporting, including oversight of Affirmative Action Plan.
  • Maintain and review job descriptions and personnel files for all positions in the organization.
  • Lead the development and implementation of agency policies and procedures, applying a critical approach to ensuring equitable and inclusive practices.
  • Create and maintain department budget. Make recommendations on use of agency funds to support department and agency. Work with consultants and contractors to advance the impact and reach of the department.
  • Participate as a member of the Organizational Support Team and work in collaboration with functional teams to advance collaboration, efficiency and systems integration.
  • Develop plans and drive implementation to promote a work environment that is engaging, energizing, and where team members can thrive.
  • Lead cross-departmental teams with focus on DEIJB and Equity work and culture and community building.
  • Lead and initiate strategic initiatives with specific emphasis on employee engagement, retention, and improved organizational culture.
  • Create opportunities for professional development, including job families, development plans, training, leadership opportunities and regular and constructive feedback.
  • Serve as a key internal communicator, ensuring staff are informed, connected, and engaged through consistent and transparent communication.
  • Engage in training and coaching and commit to continual growth.
  • Support internal teams including agency equity team, employee resource groups and event planning.
  • Identify and develop tools for employee retention, with a focus on supporting our BIPOC, LBGTQ+, disabled, immigrant, or other marginalized staff within the organization.
  • Examine, develop, implement, document, and communicate the goals, priorities, and values of the agency.
  • Provide strategic and visionary leadership for the agency in partnership with the Leadership Team.
  • Prepare for, attend, and participate in leadership meetings and other meetings to work towards fulfilling agency mission, vision and values. Lead and serve on initiatives, temporary teams and work groups.
  • Collaborate with agency staff and stakeholders to carry out the mission of TPN.
  • Represent the agency positively and build relationships with stakeholders and the communities we serve.
  • Model and drive a culture of accountability and support, in alignment with the Two Accountabilities.
  • Support agency growth and sustainability and model the values and mission of TPN.
  • Be a champion in the shaping and sustaining of a diverse, equitable, inclusive and just workplace, with a focus towards creating racial equity.
  • Participate on cross-departmental teams or committees regarding organizational policies, processes and work environment.
  • Participate in Temporary Teams, Equity Team, Employee Resource Groups, and other teams.
  • Contribute individualized skills, knowledge, experience, and expertise to help the agency reach its mission.

Benefits

  • Generous paid time off (12 accrued vacation days + 12 accrued sick days during your first year of employment, mental wellness hours)
  • 17 paid days of significance each year
  • Extended holiday days of significance with a week off at the end of the year and 3 4-day weekends
  • Paid 30-minute lunch breaks
  • Employer-paid employee-only medical, vision and dental coverage starting first day of employment
  • Flexible Spending Account
  • Dependent Care Assistance Program
  • Employer-funded Lifestyle Spending Account
  • 401k retirement plan with 3% employer match, fully vested immediately
  • Employer-paid short-term disability and accidental death and dismemberment
  • Supplemental virtual healthcare for employees and dependents
  • Employment with TPN may mean you are eligible for Public Service Student Loan forgiveness
  • Employee recognition program, staff appreciation awards and swag store
  • Bilingual pay differential for eligible positions
  • Shared Leadership model and opportunities to contribute to agency success and growth
  • Development opportunities and trainings
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